Workflow Templates: Staff Training Program Checklist

Provide a tour of the restaurant including all workstations, storage areas, and employee facilities

Introduce new hires to the management team and their fellow coworkers

Review the employee handbook, policies, and restaurant culture

Educate on proper hand washing techniques and hygiene standards

Train on safety procedures for operating kitchen equipment and handling sharp utensils

Discuss food safety guidelines and proper food handling to prevent cross-contamination

Role-play scenarios to practice greeting, seating, and serving customers

Explain the importance of maintaining a positive attitude and managing customer complaints effectively

Train staff on the use of POS systems for taking orders and processing payments

Educate staff on the full menu, including ingredients, allergens, and special preparation techniques

Teach effective upselling strategies for appetizers, desserts, and beverages

Conduct taste tests to familiarize staff with the flavors and presentation of menu items

Demonstrate proper cleaning and sanitizing of workstations and equipment

Explain the process for securing the premises at the end of the business day

Train on inventory management and restocking essentials for the next shift

Staff Training Program Checklist