Workflow Templates: Takeout and Delivery Service Checklist

Ensure all containers are sturdy and leak-proof

Use eco-friendly packaging where possible

Label each container with the dish name and any allergen information

Double-check each item against the order before packaging

Include all necessary condiments, utensils, and napkins

Verify that special instructions have been followed correctly

Regularly sanitize surfaces where food is packaged

Employees must wash hands frequently and wear gloves

Implement contactless payment and pickup options

Ensure drivers have insulated bags to keep food at the correct temperature

Provide drivers with hand sanitizer and masks

Create a system for drivers to communicate any delays or issues

Send confirmation emails or texts once an order is received

Notify customers of the estimated pickup or delivery time

Offer a method for customers to provide feedback on their order

Update your website and social media with your takeout and delivery options

Offer promotions or discounts for takeout and delivery orders

Encourage customers to order directly through your platform

Takeout and Delivery Service Checklist