Table Setting and Presentation Checklist

Use a clean bar towel and food-contact sanitizer at the correct ppm (typically 200 ppm quat or 100 ppm chlorine — verify with a test strip from the three-bay sink station). Wipe in one direction to avoid streaking on lacquered or marble tops, and check the table base and pedestal for dried sauce or shoe scuffs.

Test every two-top and four-top with a hand press at each corner. Wobbles get caught by guests within the first sip — fix with cork shims or felt pads, never folded paper or sugar packets. Flag tables with persistent wobble for the GM's repair list.

Tablecloths should hang an even 10–12 inches on all sides; placemats sit 1 inch off the table edge. Reject any linen with stains, scorch marks, or frayed hems and pull a fresh one from the linen drop. Iron creases run front-to-back, never side-to-side.

Steam-polish forks, knives, and spoons with a 50/50 hot water and white vinegar mix to remove dish-machine watermarks. Hold pieces by the handle only — fingerprints on the bowl of a spoon are the most-cited setup defect on mystery-shop reports.

Forks left, knives and spoons right, blade edge facing the plate. Order from the outside in matches the menu sequence: appetizer, salad, entrée. Dessert spoon and fork sit horizontally above the plate, dessert fork tines pointing right.

Water goblet directly above the dinner knife; wine glass(es) to its right at a 45° angle, in size order from largest (red) to smallest (white). Hold stemware by the stem only when polishing — never the bowl. Reject any glass with a chipped rim and pull from service.

Cross-check today's BTG list with the bar director — Burgundy bowls for the Pinot, flutes or coupes for sparkling, rocks for the cocktail pairing if a tasting menu is on. Stock at least 1.5x covers per varietal at the service station so the bartender isn't pulled mid-service.

Charger sits 1 inch from the table edge, logo (if branded) at 12 o'clock from the guest's seat. If the house standard is a folded napkin on the plate, the charger stays through the first course; if napkin-to-the-left, the charger is cleared with the entrée plate-down.

Use the fold posted in the FOH side-work binder — pyramid for dinner service, simple rectangle for lunch turns. Folded napkin sits to the left of the forks with the open edge facing the plate, or centered on the charger for prix-fixe service.

Bread plate goes to the upper-left of the charger, with the butter knife laid horizontally across, blade facing the guest, handle to the right. If tonight's menu omits the bread course, skip the bread plate entirely rather than leaving it empty.

Floral arrangements, votives, and bud vases stay under 12 inches so guests can see across a four-top. Wipe vases for water rings, replace cloudy votive water, and remove any wilted blooms — a single dropped petal on a white linen reads as neglect.

Replace tealights with under 20 minutes of burn time remaining — guests notice candles dying mid-entrée. Use a long lighter, never matches at the table. Confirm tabletop oil candles are filled to the line and wicks are trimmed to ¼ inch.

Dim to the dinner-service preset (commonly 30–40% on the Lutron or DMX panel). Verify pendant lights over banquettes are working — bulb-out reports are a common Yelp complaint that traces to no one walking the room before doors.

Floor manager walks every section with the assigned server. Sight-line down a row of two-tops should show flatware, glassware, and centerpieces at identical positions. Inconsistency between sections is the most common pre-shift miss.

Pull the Resy / OpenTable / SevenRooms book and apply BNB notes: anniversary card, dietary-restriction flag, regular's preferred booth, allergy ticket pre-flagged to the kitchen. Special-occasion tables get the upgraded centerpiece from the host stand.

One photo of a fully set four-top from the guest's seated angle. The shift log photo is the reference for tomorrow's opening team and the audit trail when the GM reviews consistency week-over-week.