Weekly Staff Scheduling Checklist
Weekly scheduling workflow a restaurant GM or AGM runs to publish the next week's FOH and BOH schedule — forecasting covers, balancing labor cost, honoring time-off, and meeting state predictive-scheduling and tip-credit requirements.
Forecast and Demand Planning
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Pull last week's covers and sales by daypart
Export covers and net sales from Toast, Square, or Aloha broken out by daypart (brunch, lunch, dinner, late-night). Compare to the same week last year and to the prior 4-week trailing average — both signals matter when the calendar lands differently.
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Check the reservation book and large parties
Pull next week's book from Resy, OpenTable, or SevenRooms. Flag any 8-tops or buyouts, private events, and BNB notes (allergies, VIPs, regulars) that drive extra prep or a dedicated server.
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Note local events and weather affecting demand
Concerts, ball games, conventions, and holidays move covers 20-40% on a given night. A rainy patio Saturday cuts capacity by half. Check the city events calendar and a 7-day weather forecast before locking the build.
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Set the projected covers and labor target
Enter projected covers per shift in 7shifts or HotSchedules. Set the labor budget as a percentage of projected sales — typical full-service target is 28-32%, fast-casual 22-26%. The schedule build will be measured against this number.
Document any unusual demand drivers in the planning notes so the AGM building the schedule has context.
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Availability and Time-Off
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Collect time-off and availability requests
Confirm the request deadline has passed (most operators set Sunday noon for the following week). Pull approved PTO, blackout dates, and student class schedules from 7shifts or Homebase. Late requests go to the wait list, not into the build.
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Verify food handler and alcohol-service certifications
Pull the cert tracker — ServSafe, Learn2Serve, TIPS, and any state allergen-aware cert (MA, IL, MI, NY, RI). An expired cert means the employee can't work that role until renewed. Inspectors check at point of service.
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Schedule renewal training for expiring certs
Book the renewal class or online module before the cert lapses. Pull the affected employee from any shift where the cert is required (alcohol service, allergen-aware manager-on-duty) until renewal is documented in the file.
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Confirm minor-employee hour restrictions
Federal FLSA and state child-labor laws cap hours and end times for employees under 18 — typically no past 10pm on school nights, no more than 18 hours during a school week. Minors cannot operate slicers, fryers in some states, or serve alcohol anywhere.
Build the Schedule
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Staff FOH stations against projected covers
Assign servers to sections at a covers-per-server ratio appropriate to the concept (typically 16-20 for full-service, higher for fast-casual). Staff hosts, bartenders, bussers, and runners against the same forecast. Build a cut order so you can send people home as the room slows.
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Staff BOH stations and prep coverage
Schedule sauté, grill, fry, garde manger, expo, and dish pit against the line check requirements. Pad prep cook hours on Mondays and Fridays for the weekend push. Assign a dedicated allergen-aware manager-on-duty for every shift in jurisdictions that require it.
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Cover peak dayparts and weekend brunch
Stagger start times so the floor is fully staffed before the rush, not at the rush. A Saturday brunch peak at noon needs servers clocked in by 10:30 doing side-work, not arriving at 11:45.
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Build cross-trained backup coverage
For each shift, identify one cross-trained employee who can flex into a second station — a server who can run food, a line cook who can work two stations, a host who can bus. This is what saves the shift when someone calls out at noon.
Labor Cost and Compliance Review
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Review the labor cost percentage against budget
Run the projected labor report in 7shifts or R365. Compare against the budget set during forecasting. A build that lands 2+ points over budget needs trimming — usually by tightening start times or eliminating an overlap.
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Trim shifts to bring labor in line
Shorten the longest overlap, tighten start times by 15-30 minutes, or move a borderline 6-hour shift to 5.5 to avoid the meal-break trigger. Don't cut below the minimum staffing floor — labor savings vanish if the room turns slowly.
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Flag overtime risk before publishing
Anyone projected over 40 hours (or 8 in a day in CA, NV, AK, CO) triggers overtime. Either redistribute the hours, get the GM's approval for the OT in advance, or move the employee to a lighter shift. Unapproved OT is the most common labor variance.
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Verify tip-credit and 80/20 compliance
For tipped employees in tip-credit states, non-tipped side-work cannot exceed 20% of the shift or 30 continuous minutes (FLSA 80/20/30 rule). Confirm written tip-credit notice is on file for every tipped employee — without it, the employer owes full minimum wage retroactively.
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Verify predictive-scheduling notice window
Fair-workweek laws in NYC, Philadelphia, Chicago, San Francisco, Seattle, Oregon, and Emeryville require schedules posted 14 days in advance. Last-minute changes trigger predictability pay (usually one extra hour at regular rate). Confirm the post date meets your jurisdiction's window.
Publish and Communicate
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Publish the schedule in 7shifts or Homebase
Push the published schedule so every employee receives the app and SMS notification. Post a printed copy in the BOH hallway and at the host stand for staff without smartphones. The published timestamp is the legal record for predictive-scheduling jurisdictions.
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Confirm employee receipt and shift acknowledgment
Check the read receipts in the scheduling app. For anyone who hasn't acknowledged within 24 hours of publish, send a direct text. An unacknowledged shift on Monday morning is the no-call-no-show waiting to happen.
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Backfill any unacknowledged or open shifts
Post the open shift to the team feed for pickup, or reach out directly to a cross-trained backup. Document the change — predictive-scheduling jurisdictions require notice and may owe predictability pay if you reassigned without consent.
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Brief shift leads on coverage and notes
Walk the AM and PM shift leads through the week's large parties, VIPs, 86-risk items, and any new-hire shadowing. The schedule is data; the briefing is what makes the floor run.
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