Client Offboarding Checklist

Client Information
Client Name
Client Contact Information
Client Account Number
Client Invoicing Number
Date of Last Invoice
Financials
Final Invoice Sent
Final Payment Received
Amounts Owed to Client
Administrative
Contract Termination Notice Sent
Any Outstanding Legal Matters Resolved
Return of Client Property
Return of Client Data
Final Project Deliverable
Final Report Completed
Final Meeting Report Completed
Communication
Contact Notifications Sent
Internal Communications Completed
External Communications Completed
Post-Engagement Survey Sent

Client Onboarding Checklist

Project Details
Project Scope
Project Timeline
Project Resources
Client Details (Name, Contact Info, etc.)
Project Deliverables
Financials
Billing Structure
Payment Terms
Agreed Upon Budget
Team Members
Client Representative(s)
Consulting Team Members
Other Stakeholders
Communications
Frequency
Methods (Email, Phone, In Person Meetings, etc.)
Project Documentation
Project Plan
Requirements Documents
Status Reports
Meeting Notes
Legal
Contracts
Non-Disclosure Agreements
Statement of Work
Insurance Documentation

Data Security Checklist

Data Security Checklist
Inventory and Classification of Data -Identify where data is stored -Classify data based on sensitivity
Access Controls -Establish user authentication and authorization protocols -Ensure access is limited to only those with a need to know -Implement two-factor authentication
Data Encryption -Encrypt data at rest -Encrypt data in transit
Data Backup -Establish a regular backup schedule -Ensure backups are tested and stored securely
Monitoring -Monitoring access to data -Logging and auditing of access and activity -Monitoring of external threats
Security Awareness and Training -Provide regular training on data security -Implement policies and procedures related to data security

Employee Orientation Checklist

Employee Orientation Checklist
Provide employee with explanation of job duties, responsibilities, and expectations
Provide a tour of the office and introduce personnel
Go over important policies regarding safety, attendance, and punctuality
Give a detailed explanation of the company's benefits and compensation packages
Explain the company's mission, values, vision, and goals
Introduce the employee to the company's systems, software, and tools
Provide information about the company's internal communications and collaboration tools
Give an overview of the company's organizational structure and reporting relationships
Explain the company's organizational culture
Explain the company's performance management and feedback process
Introduce the employee to their supervisor, team members, and other key stakeholders
Provide a copy of the employee handbook and other relevant documents
Offer any additional training or information necessary for the employee to succeed in their role

Employee Termination Checklist

Human Resources
Notify the employee of their termination
Provide a written notice of termination
Collect any company property from the employee
Record the termination date
Update company records
Ensure the employee is paid for any outstanding wages or vacation pay
Review the employee’s benefits and make any necessary changes
Terminate the employee’s access to the company’s systems
Provide information on COBRA continuation of benefits
Review any severance agreement and ensure any applicable payments are made
Legal
Review the applicable laws and regulations related to the termination
Ensure the employee is not the subject of any discrimination or retaliation
Ensure the employee’s rights are protected
Review the employee’s non-compete agreement
Ensure the employee does not have any pending legal claims against the company
IT
Terminate the employee’s access to the company’s systems
Change the passwords on any of the employee’s accounts
Disable any company-issued devices
Delete any sensitive files or data associated with the employee

Leave of Absence Checklist

General Guidelines
Allow employees to take leave of absence when necessary
Ensure that the employee understands the company’s policies and procedures regarding leave of absence
Ensure that the employee has officially requested and obtained approval for their leave
Provide the employee with a copy of the company’s leave of absence policy
Schedule a meeting with the employee to discuss the details of the leave
Documents & Forms
Complete and submit the employer's leave request form
Provide a physician's note, if required by the employer
Submit proof of medical insurance
Provide a copy of any other relevant documents
Financial Planning
Make arrangements to cover any missed paychecks
Make arrangements to cover any missed benefits
Make arrangements for any other financial obligations
Communication
Notify supervisors and co-workers of the leave of absence
Notify clients and other important contacts of the leave of absence
Schedule a meeting before the leave to discuss work plans and expectations
Schedule a meeting after the leave to discuss any changes to work plans or expectations
Return to Work
Schedule a meeting with the employee to discuss the return to work process
Review and update the employee’s job description, if necessary
Review any changes to company policies or procedures
Provide support and assistance to the employee during their transition back to work

New Employee

GATHER EMPLOYEE INFORMATION FOR PAYROLL
Name (Full, Legal)
Address (Home)
SSN
Date of Birth
Date of Hire
Salary
Marital Status
Allowances (Deductions)
Direct Deposit (routing number, bank account number, and voided check) OPTIONAL
EXTERNAL SERVICES
Create a GMail account for them
Add to Github Organization
Add to Manifestly
Add to Expensify
Add to Harvest
Share 1Password vault
INTERNAL
Add them as a user on the website
Have them write and post their blog post announcing they joined
Add to Flowdock flows as necessary
Create Gravatar or link email to Gravatar account

Performance Evaluation Checklist

Quality of Work
Ability to handle complex tasks
Quality of deliverables
Ability to make decisions
Use of best practices
Attention to detail
Leadership
Ability to motivate and inspire
Ability to delegate tasks
Ability to build team spirit
Ability to manage conflicts
Ability to take initiative
Communication
Ability to explain complex tasks
Ability to listen and comprehend
Ability to provide feedback
Ability to write clearly
Ability to present effectively
Professionalism
Ability to meet deadlines
Ability to work independently
Ability to respect others
Ability to maintain confidentiality
Ability to work under pressure
Innovation
Ability to think creatively
Ability to develop new ideas
Ability to use technology effectively
Ability to problem solve
Ability to innovate solutions

Project Kickoff Checklist

Pre-Kickoff
Finalize project scope
Obtain executive approval
Determine the project budget
Assign project roles and responsibilities
Schedule kick-off meeting
Identify project risks
Kickoff Meeting
Introduce team members
Present project overview
Review project scope
Discuss project timeline
Establish communication protocols
Confirm project milestones
Define project success criteria
Outline project deliverables
Discuss project risks
Set expectations for the project
Post-Kickoff
Document meeting notes
Distribute meeting summary
Follow up on action items
Track project progress
Update project documentation
Monitor project risks
Regularly review project scope
Adjust project timeline accordingly

Risk Management Checklist

Risk Identification
Identify and document risks and uncertainties that could affect the project
Assign a risk rating to each risk
Conduct a risk assessment to determine the probability of each risk
Identify risk triggers and potential consequences
Create a risk register that documents all the identified risks
Risk Monitoring
Set up a system to monitor and track risks
Monitor changes in the project environment that could affect the project
Identify new risks and update the risk register accordingly
Review risk management plans regularly
Risk Mitigation
Develop strategies to mitigate risks
Identify potential responses to each risk
Prioritize responses based on their potential impact
Implement appropriate risk mitigation plans
Risk Communication
Communicate risks to all stakeholders
Establish procedures for reporting risks
Ensure all stakeholders understand their roles and responsibilities in risk management
Provide training to stakeholders on risk management processes and procedures
Risk Review
Conduct periodic risk reviews
Review and update the risk register as needed
Evaluate the effectiveness of risk management plans
Assess the impact of changes to the project environment on risks

The importance of checklists in Consulting

Organization

Checklists are essential for any consulting firm, as they provide an organized way to complete tasks and ensure that nothing is overlooked. Checklists help to ensure that all necessary steps are taken and that all information is accurate. By following a checklist, consultants can be confident that their work is organized and complete. This is especially important for consulting firms, as their work is often complex and requires a great deal of attention to detail.

Accountability

Checklists also provide accountability for consulting firms. By having a checklist that is completed and signed off on, consulting firms can be sure that their employees are following the correct procedures. This helps to ensure that the work is done correctly and that the consulting firm is producing quality work. This is especially important for consulting firms, which often work with high-value clients and must ensure that their work meets the standards of their clients.

Productivity

Using checklists also helps to increase productivity for consulting firms. By following a set of steps, consultants can complete tasks quickly and efficiently. This helps to reduce the time spent on tasks and allows consultants to focus their time and energy on more complex tasks. Additionally, checklists can help to reduce the chances of mistakes being made, as they provide a systematic and organized approach to completing tasks.

Communication

Checklists can also help to improve communication within consulting firms. By having a set of steps that must be completed, it is easier for consultants to communicate with each other and understand what needs to be done. This helps to ensure that everyone is on the same page and that tasks are completed quickly and accurately. Additionally, checklists can help to reduce confusion within consulting firms, as everyone is aware of the steps that need to be taken.

Documentation

Finally, checklists can be used to document the work that is completed by consulting firms. By having a checklist that is completed and signed off on, consulting firms can be sure that their work is documented and that their clients have an accurate record of the work that was done. This is especially important for consulting firms, as they must be able to provide evidence of the work they have done in order to maintain good relationships with their clients.

Overall, checklists are an essential tool for consulting firms. They provide an organized way to complete tasks, ensure accountability, increase productivity, improve communication, and document work. By using checklists, consulting firms can be sure that their work is organized and accurate, and that their clients are satisfied with the results.

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