Free Checklist Templates for Loss Prevention

Loss Prevention

OR

Cash Handling and Management Checklist

Opening Bank and Drawer Setup

Pull the opening bank from the safe

Count the drawer to the assigned starting bank

Log the starting amount and have a manager verify

Sign the drawer assignment sheet

Verify POS drawer assignment in Toast or Square

Mid-Shift Cash Controls

Drop large bills to the safe at $300 thresholds

Test suspect bills with the counterfeit pen

Log every paid-out from the drawer

Spot-check the drawer mid-shift

End-of-Shift Cash-Out

Close all open tabs in the POS

Pull the server cash-out report from the POS

Count the drawer against the expected total

Record the cash-out variance

Have the manager sign the cash-out sheet

Variance Investigation

Re-count the drawer with a witness

Pull voids and comps from the POS audit log

Document the cause in the variance log

Notify the GM if the shortage exceeds $20

Deposit Preparation

Pull the day's drops from the safe

Reconcile the deposit to the daily sales report

Fill out the deposit slip and seal the bag

Log the deposit in the cash management binder

Weekly Audit and Reconciliation

Match deposits to bank statement entries

Run a weekly variance report by cashier

Conduct a surprise mid-shift drawer audit

Schedule retraining for repeat-variance staff

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Cash Handling Checklist

Opening Float and Drawer Setup

Pull the AM float from the safe

Count each drawer to the start-of-shift float

Capture cashier sign-off on the drawer count

Verify the change order for today's denominations

Mid-Day Drops and Spot Checks

Run the X-report at the mid-day shift change

Drop cash above the $300 till threshold

Spot-check one drawer against the X-report

Replenish drawer change from the safe

Closing Reconciliation

Run the Z-report on each register

Count each drawer down to the float

Record the variance against the Z-report

Variance Investigation

Recount the drawer with a second manager

Pull the void and refund log for the shift

Pull CCTV for the affected register window

File the loss-prevention incident report

Deposit Preparation and Drop

Prepare the deposit under dual control

Drop the deposit at the bank night-drop

File the closing packet in the binder

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Conflict Resolution Checklist

Intake and Triage

Log the incident in the manager's day-book

Classify the conflict type

Check for safety risk on the sales floor

Escalation Routing

Escalate to HR and pause peer mediation

Hand off to Loss Prevention

Notify the district manager when warranted

Fact-Finding Conversations

Interview each party separately

Pull supporting evidence from POS and CCTV

Identify the underlying business issue

Joint Resolution Session

Schedule the session outside peak hours

Walk through each party's account

Brainstorm operational fixes

Agree on a resolution

Implementation and Follow-Up

Update the relevant store SOP

Escalate unresolved conflicts to the DM

Hold the 7-day check-in

Hold the 30-day follow-up

Close-Out and Documentation

File the resolution summary

Capture lessons for the district playbook

Sign off and close the incident

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Damage and Loss Report Checklist

Initial Assessment

Classify the loss type

Record incident time and location

Capture affected SKUs and quantities

Incident Documentation

Photograph the damaged items and fixture

Write the incident narrative

Collect witness statements

Pull CCTV footage around the incident window

Inventory Adjustment

Flag the SKUs as unsellable in the POS

Post the shrink adjustment

Move physical units to the damage cage

Financial Reporting

Calculate the cost and retail impact

Determine whether to file an insurance claim

Log the loss to the shrink ledger

Investigation and Root Cause

Review CCTV for cause and actors

Identify the process gap

Define the corrective action

Insurance and Vendor Claims

Notify the broker and open the claim

Compile the claim packet

Open an RTV or vendor chargeback

Communication and Sign-Off

Brief the district manager

Notify accounting of the shrink entry

Close the incident report

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Health and Safety Inspection Checklist

Egress and Fire Safety

Walk all marked exits for obstruction

Verify fire extinguisher inspection tags

Test emergency lights and exit signs

Confirm sprinkler heads have 18-inch clearance

Electrical and POS Safety

Inspect cords and power strips for damage

Verify electrical panel access clearance

Test GFCI outlets near sinks and fountains

Inspect POS terminals for skimmer tampering

Sales Floor Housekeeping

Walk aisles for slip and trip hazards

Confirm wet-floor sign protocol with cashiers

Inspect fitting rooms and restrooms

Photograph any housekeeping deficiencies

Stockroom and Receiving

Audit ladder and step-stool condition

Verify box-cutter blade and lanyard policy

Inspect pallet jack and dock plate

Check overhead stock for stable stacking

PPE and Hazardous Materials

Count PPE supply against par level

Confirm SDS binder is current and accessible

Verify chemical storage labels and segregation

Inspect spill kit and eyewash station

Required Postings and Records

Verify OSHA 300A is posted Feb 1 to Apr 30

Confirm state and federal labor posters are current

Review first-aid kit log

Findings and Sign-Off

Record overall inspection result

Log corrective actions and owners

Notify district manager of critical findings

Sign and file the inspection report

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Inventory Management Checklist

Demand Planning and Forecasting

Pull sell-through and weeks-of-supply by SKU

Review GMROI and inventory turn by department

Adjust the forecast for seasonal demand

Submit replenishment POs to the buyer

Receiving and Putaway

Count cartons against the BOL before signing

Scan UPCs and reconcile to the PO

File a vendor claim for shortage or damage

Receive stock into the inventory system

Tag with EAS sensors before stockroom putaway

Stockroom Organization

Bin new SKUs to assigned stockroom locations

Rotate stock using FIFO for dated product

Sweep stockroom aisles and inspect for damage

Cycle Count and Variance Review

Run the weekly cycle count for high-velocity SKUs

Investigate variances over the dollar threshold

Post inventory adjustments to the GL

Shrink and Loss Prevention

Open a shrink investigation with loss prevention

Review the POS exception report for refund fraud

Test EAS gates and deactivators at the entrance

Markdown and Reporting

Identify aged inventory for markdown

Sign off on the weekly inventory report

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Inventory Reconciliation Checklist

Pre-Count Preparation

Schedule the count outside trading hours

Freeze receiving and transfers in the system

Print count sheets or load handheld scanners

Assign zones to count teams

Confirm count type for this cycle

Physical Count Execution

Scan units zone by zone

Capture stockroom and back-of-house holds

Tag damaged or unsellable units for RTV

Submit completed count to the manager

Variance Reconciliation

Run the variance report against POS on-hand

Recount any SKU outside the variance threshold

Determine whether material shrink was found

Document root cause for each variance

Loss Prevention Review

Pull CCTV for high-shrink SKUs

Audit refund and void exception report

File an LP incident report

System Adjustment and Sign-Off

Post the inventory adjustment in the POS

Reconcile shrink to the GL in QuickBooks

Unfreeze receiving and transfers

Capture store manager sign-off

District Reporting and Controls

Submit the variance summary to the district manager

Update the cycle count calendar for next month

Refresh receiving and counting SOPs as needed

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Loss Prevention Checklist

Employee Training and Awareness

Run the monthly LP refresher session

Review common ORC and sweethearting tactics

Confirm the observe-and-report policy

Physical Security and CCTV

Walk every CCTV camera angle

Open a service ticket for the failing camera

Test the burglar alarm and door contacts

Audit EAS tags on high-shrink SKUs

Re-tag the untagged high-shrink stock

Inventory and Shrink Variance

Run the monthly cycle count

Compare counted on-hand to system BOH

Investigate the variance root cause

Post the adjustment and update the shrink log

Cash Handling and Register Audits

Pull the high-refund and high-void report

Run an unannounced till count

Verify the time-delay safe and drop log

Access Control and Keyholders

Reconcile the keyholder and access-card list

Rekey locks and rotate alarm codes

Spot-check stockroom access entries

Fraud Detection and Reporting

Test the counterfeit-currency detection routine

Review chargeback and BOPIS dispute trends

Confirm POS terminals are on the current patch

Sign off on the monthly LP report

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Loss Prevention Checklist

Opening Security Walk

Verify alarm disarm log and entry method

Inspect entrances, fire exits, and receiving doors

Confirm CCTV coverage on all register and exit zones

Open a service ticket with the CCTV vendor

Test EAS gates with a tagged item

Sales Floor Observation

Patrol high-shrink categories and blind spots

Sweep fitting rooms between customers

Log any suspicious behavior observed

Verify all associates display name badges

POS and Cash Controls Audit

Pull the daily exception report from POS

Review refunds over the manager-approval threshold

Pull CCTV footage for the flagged transaction

Verify cash drops met the safe threshold

Confirm tills and safe are locked when unattended

Inventory and Receiving Controls

Reconcile today's receiving against the PO

Investigate cycle-count variances over threshold

Audit the RTV staging area

Incident Response

Confirm whether a theft incident occurred this shift

Document the incident in the LP case file

Notify the District LP Manager

Closing Lockup

Verify all back doors are locked from inside

Drop the deposit and rotate the safe combination

Arm the burglar alarm and confirm panel status

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Restaurant Security Checklist

Physical Security Walk

Inspect entry doors, windows, and patio gates

Test deadbolts, panic bars, and walk-in latches

Review DVR footage and camera coverage

File a service ticket for camera or DVR issues

Verify alarm panel and contact list

POS and Data Security

Audit POS user accounts and PINs

Deactivate former-employee POS access

Review comp, void, and discount reports

Investigate flagged servers with the AGM

Confirm PCI compliance and software patching

Verify back-office data backup completed

Staff Security Practices

Review opening and closing key-holder list

Run a staff briefing on robbery and tamper response

Confirm background checks for new hires

Lock personal belongings in employee lockers

Cash and Financial Controls

Reconcile drawer cash-out variances by server

Verify safe drop log and deposit slips

Confirm separation of duties for deposits and AP

Review credit-card chargebacks and skim alerts

Sign off on the weekly security review

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Retail Store Audit Checklist

Store Exterior

Inspect signage, lighting, and storefront glass

Walk the parking lot and entry path

Photograph the current window display

Sales Floor and Visual Merchandising

Walk aisles for obstructions and recovery

Walk the current planogram for drift

Open a planogram reset ticket with the visual team

Verify lighting, temperature, and music levels

Customer Service and POS

Shadow a transaction at the register

Audit refund and void approvals from the last 7 days

Quiz an associate on the return policy and loyalty program

Schedule a coaching session with the store manager

Inventory and Pricing

Run a cycle count on 10 audit SKUs

Spot-check shelf prices against POS scans

Walk the stockroom for organization and RTV staging

Open a shrink investigation with loss prevention

Safety, Security, and Compliance

Walk emergency exits and fire equipment

Test CCTV coverage and EAS gates

Verify age-restricted sale prompts and training

Confirm required postings and OSHA 300A

Audit Sign-Off

Review findings with the store manager

Sign off on the audit and post the action plan

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Retail Store Emergency Procedures Checklist

Incident Identification

Classify the incident type

Note the time the incident began

Fire Response

Pull the nearest fire alarm pull station

Call 911 from outside the building

Evacuate by the nearest unblocked exit

Assist customers and employees with mobility needs

Account for all staff at the muster point

Medical Response

Call 911 with location and nature of injury

Render first aid within trained scope

Clear bystanders and screen the area

Document witnesses and the incident scene

Flag the OSHA 300 recordability question

Severe Weather Response

Confirm the NWS alert level and threat

Move occupants to the designated shelter area

Secure storefront and exterior fixtures

Stand down when the all-clear is issued

Power Outage Response

Determine whether the outage is store-wide or partial

Switch to emergency lighting and flashlights

Protect POS and back-office equipment

Decide whether to close the store to customers

Log refrigerated and frozen product temperatures

Active Shooter / Hostile Intruder Response

Run to the nearest exit if a clear path exists

Hide in a securable room if escape is blocked

Call 911 silently when safe to do so

Fight only as a last resort

Follow law enforcement instructions on arrival

Post-Incident Reporting

Notify the district manager and corporate ops

Preserve CCTV footage of the incident window

Complete the incident report

Schedule the staff debrief and refresher

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Retail Store Safety Checklist

Sales Floor and Facility Walk

Walk the floor for slip and trip hazards

Inspect aisles for ADA path clearance

Verify HVAC and stockroom ventilation

Scan for fire code violations

Photograph any hazards found on the walk

Required Postings and Signage

Confirm OSHA 300A summary is posted

Verify state and federal labor law posters

Inspect wet-floor and caution signage stock

Check emergency exit and evacuation maps

Employee Safety Readiness

Verify safety training is current for all staff

Schedule make-up training for overdue staff

Inspect stockroom PPE and lifting belts

Review the incident reporting procedure with the team

Customer-Facing Safety

Inspect fitting rooms and restrooms

Verify checkout and queue area clearance

Test EAS gates and tag deactivators

Confirm age-restricted register prompts work

Open a POS service ticket for failed prompts

Incident Response and Sign-Off

Verify first-aid kit and AED inventory

Review the shoplifting and ORC response policy

Walk emergency exits and alarm panel

Sign off on the safety walk

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Security System Check Checklist

Perimeter Security

Inspect exterior doors and locks

Check window locks and glass condition

Test exterior and dumpster-area lighting

Log perimeter walk findings

Surveillance System

Verify each camera is recording

Check camera angles for blind spots

Confirm DVR retention meets policy

Flag any camera issues for repair

Open a service ticket with the camera vendor

Access Control

Audit the manager keyholder list

Rotate the alarm panel master code

Revoke access for separated employees

Test keycards and back-office fobs

Update POS manager PIN assignments

Alarm and Panic Systems

Run a full alarm panel self-test

Test the bar and office panic buttons

Verify the monitoring call list is current

Confirm the false-alarm permit is current

Walk staff through the robbery response plan

Life Safety and Emergency Readiness

Inspect the kitchen first-aid kit

Check the Ansul hood suppression tag

Verify exit signs and emergency lighting

Run a closing-shift evacuation drill

POS and Cybersecurity

Apply pending POS and back-office updates

Verify the nightly POS backup ran

Segment guest Wi-Fi from the POS network

Brief the team on phishing red flags

Sign-Off

GM signs off on the monthly security check

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Store Maintenance Checklist

Interior Sales Floor and Back-of-House

Vacuum and mop sales-floor traffic paths

Dust shelves, fixtures, and end-caps

Service customer restrooms and fitting rooms

Inspect fixtures, lighting, and HVAC

Flag interior repairs needed

File a work order with facilities

Inspect merchandise for damage and shrink

Exterior and Curb Appeal

Sweep entryway and storefront sidewalks

Clear parking lot of debris and stray carts

Inspect signage, awning, and exterior lighting

Photograph and report exterior damage

Walk the perimeter for graffiti or vandalism

Loss Prevention and Security

Test EAS sensor gates at the entrance

Review overnight CCTV footage

File a loss-prevention incident report

Verify all door and window locks

Walk fitting rooms for empty hangers and tags

Confirm safe, cash office, and stockroom secured

Emergency Preparedness and Compliance

Inspect fire extinguishers for current monthly tag

Verify emergency exits are unobstructed

Test fire alarm pull stations on schedule

Restock the first-aid kit to ANSI Z308.1

Test emergency and exit lighting

Sign off on the maintenance walk

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