Hotel Emergency Preparedness Checklist

Quarterly emergency preparedness review run by the Chief Engineer and General Manager to verify life-safety systems, evacuation routes, drills, supplies, and crisis communication protocols at a hotel property.

6 sections 23 steps Collects data
1

Emergency Management Plan

  1. Confirm the emergency response team roster
    • Verify named roles for Incident Commander (typically GM), Life-Safety Officer (Chief Engineer), Floor Wardens by shift, and after-hours on-call. Cross-check cell numbers and emergency contact tree against the version posted at the front desk and in the MOD binder.

    Collects file
  2. Review the property emergency operations plan
    • Pull the current EOP and check it against this year's hazard profile — fire, severe weather, active threat, power loss, water intrusion, and guest medical. Update sections that reference retired systems (old PMS, decommissioned PBX, prior brand standards).

  3. Verify staff life-safety training is current
    • Check completion records for CPR/AED, bloodborne pathogens, fire extinguisher use, and state-mandated anti-trafficking training (TX, NY, CA, FL). Flag any associate past their renewal date and schedule make-up sessions before quarter end.

    Collects list
  4. Schedule make-up training sessions
    • Book sessions through the property's LMS (M3 LMS or brand portal) or arrange on-site instructor-led training. Block associates on the schedule so coverage is preserved; sign-in sheets feed back into the training log.

2

Fire & Life Safety Systems

  1. Inspect fire extinguishers on every floor
    • NFPA 10 monthly visual check: pressure gauge in green, pin and tamper seal intact, hose unobstructed, inspection tag punched for the current month. Tag any unit due for annual certification and route to the fire-protection vendor.

    Collects number
  2. Test smoke detectors in all guest rooms
    • Coordinate with housekeeping to enter rooms on the OOO/MUR list. Test each detector with canned smoke, log battery replacement dates, and verify hardwired interconnects trigger the panel. A dead battery during fire-marshal inspection is a citation.

  3. Confirm sprinkler and alarm vendor inspections
    • NFPA 25 requires annual wet-pipe sprinkler inspection and NFPA 72 requires annual fire alarm testing. Pull the most recent vendor reports, confirm deficiencies were corrected, and file the certificates where the AHJ can see them on walkthrough.

    Collects file
  4. Verify exit signs and emergency lighting
    • Press the test button on each battery-backed exit sign and emergency light fixture; units must hold illumination for 90 minutes per IBC. Walk every stairwell and back-of-house corridor — burned-out exit signs are the most common fire-marshal finding at small properties.

  5. Walk every egress path for obstructions
    • Stairwells, corridors, and exit discharge points must be clear. Common offenders: banquet chairs stored in stair landings, housekeeping carts blocking corridor exits, propped-open fire doors. Photograph each path for the audit file.

3

Utilities & Backup Power

  1. Run the monthly generator load test
    • NFPA 110 requires monthly run under load for at least 30 minutes. Verify automatic transfer switch engages, log fuel level, coolant, oil pressure, and exhaust temperature. Annual 4-hour load bank test is separate — confirm it's scheduled.

    Collects list
  2. Open a critical work order with the generator vendor
    • A failed load test puts the property out of compliance for life-safety backup. Open the work order in Quore or HotSOS with critical priority, notify GM and DOO, and place the property on a no-event hold if the failure affects emergency lighting circuits.

  3. Locate main gas, water, and electrical shutoffs
    • Walk the property with the night-shift engineer so they can find shutoffs in the dark. Tag valves and breaker panels with up-to-date labels; update the utility shutoff map in the MOD binder if anything has moved during recent renovation.

  4. Verify pool chemistry emergency procedures
    • Confirm SDS binder is current for chlorine and muriatic acid, eyewash station works, and pool tech knows the gas-leak / spill response. NFPA 400 storage separation between acid and chlorine must be verified — a chemical mix is the most common pool-deck 911 call.

4

Evacuation & Drills

  1. Audit evacuation maps posted in every guest room
    • Spot-check 10% of rooms per floor. Maps must show two egress routes from each room, the assembly area, and the room's location marked with a 'You Are Here.' Replace maps that are sun-faded, defaced, or reflect pre-renovation floor plans.

  2. Conduct an all-staff evacuation drill
    • Run the drill across all shifts — most properties miss the overnight team. Time evacuation from alarm to assembly, identify chokepoints, and note whether floor wardens performed their sweep. Document with photos for the AHJ file.

    Collects number
  3. Review accessible evacuation procedures
    • ADA Title III requires planned assistance for mobility-impaired guests. Confirm evacuation chair location in stairwells, the procedure for identifying ADA-room occupants on the in-house list, and the floor warden's role in coordinating with first responders.

  4. Debrief the drill with department heads
    • Walk through what went well and what failed. Common findings: housekeeping leaves carts in corridors, banquet staff did not know the assembly point, no one took the in-house list to the assembly area. Log corrective actions with owners and due dates.

    Collects paragraph
5

Emergency Supplies & Communication

  1. Inventory the emergency supply cache
    • Count flashlights with fresh batteries, glow sticks, bottled water (one case per 25 rooms minimum), space blankets, first-aid kits, AED pads (check expiration), and bullhorn. Replace anything expired or below par.

    Collects paragraph
  2. Test the two-way radio fleet
    • Charge every handset, verify channel assignments by department (front desk, housekeeping, engineering, security), and confirm dead-zone coverage in stairwells and the basement. Replace batteries that no longer hold a full shift.

  3. Confirm guest mass-notification system
    • Test the in-room phone broadcast or guest messaging push (Kipsu, Whistle, Akia) from the front desk. Confirm the night audit script for sending an all-rooms alert during fire or severe weather, and that the message templates are pre-loaded.

    Collects list
  4. Escalate to the PBX or messaging vendor
    • A failed guest-notification path during an alarm event is a brand-standard and life-safety issue. Open a P1 ticket with the vendor, document workaround (manual door-to-door sweeps by floor wardens), and notify the GM and DOO immediately.

  5. Update the local agency contact list
    • Confirm direct lines for fire department non-emergency, police liaison, public health (for pool / food incidents), Red Cross, and the brand's risk management hotline. Post the contact card at the front desk, in the MOD binder, and in the engineering office.

    Collects file
6

Sign-Off

  1. Sign off on the quarterly preparedness review
    • The General Manager and Chief Engineer both sign. File the completed packet with the AHJ inspection records and forward a copy to the regional risk manager or ownership group.

    Collects list Collects signature Collects signature

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Sections 6
Steps 23
Category Hotel & Hospitality
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