Web Analytics Checklist
Tracking Setup and Tag Verification
Crawl the site with Screaming Frog's Custom Search for the GA4 measurement ID (G-XXXXXXX) and confirm the tag fires on every template — including subdomains, blog, checkout, and gated thank-you pages. Common gotcha: a marketing site migration to a new CMS where the tag was never re-added to the new templates.
Walk a representative session through Preview mode: home, key landing page, form submit, thank-you page. Confirm only one GA4 config tag fires per page (duplicate tags from legacy UA migrations are common). Cross-check in GA4 DebugView.
The CMP (OneTrust, Cookiebot, Didomi) must gate analytics_storage and ad_storage before any pixel — GA4, Meta, LinkedIn — fires. Test in incognito with a fresh consent state. A banner that promises 'we don't track without consent' while Meta Pixel loads pre-consent is a GDPR exposure.
Open a ticket with web engineering to wrap the offending tags in CMP consent triggers. Do not proceed with the rest of the audit until the leak is closed — downstream analytics data collected pre-consent should not be relied on for decisions.
For marketing-site → app or marketing-site → checkout flows on different domains, confirm the GA4 linker parameter (_gl) appends to outbound links and the destination preserves the client_id. Without this, the same user shows as two sessions and attribution breaks.
Conversions and Event Tracking
Lock down source / medium / campaign / content / term values in a shared link-builder (Sheets or a tool like UTM.io). Drift across teams is the most common reason channel reports become uncomparable quarter-over-quarter.
List the events that count as Key Events (formerly conversions) in GA4 — typically demo_request, signup_complete, purchase — and the micro-conversions that feed nurture (newsletter_signup, content_download, video_50_complete). Note which downstream system consumes each: HubSpot, Salesforce, Meta CAPI.
A classic GA4 misconfiguration: form_submit firing on field blur or button click rather than the actual submit/thank-you. Inflates reported conversions by 3-10x and distorts CAC. Test by abandoning the form mid-fill and confirming no event fires.
For ecommerce, push the GA4 recommended ecommerce schema (item_id, item_name, price, currency, transaction_id). For B2B SaaS, pass a plan_value or estimated_arr parameter on signup_complete so marketing efficiency reports can be built without waiting on CRM joins.
Reporting and Dashboards
Looker Studio or in-platform Explorations: sessions, key events, conversion rate, and CAC by source/medium with a 28-day window. Use the documented UTM convention from the prior section as the source-medium dimension — anything 'not set' or '(other)' goes on a tagging-fixes followup list.
Weekly digest to demand-gen, content, and the CMO with WoW deltas on key events, top landing pages, and channel pacing vs. plan. Keep it to one screen — long auto-reports get ignored within a month.
Pull last 30 days of demo_request events from GA4 and matching lead records from HubSpot / Salesforce. Variance under 5% is healthy; over 10% means a tagging gap, a CRM routing issue, or a consent-mode drop. Document the gap.
Audience and Behavior Analysis
Layer a reverse-IP / visitor-identification source (Clearbit Reveal, 6sense, Demandbase) onto GA4 audiences. Compare on-ICP vs. off-ICP behavior on key pages — pricing, demo, case studies. Off-ICP traffic dominating a high-intent page is a paid-targeting problem, not a content problem.
GA4 Path Exploration starting from demo_request, going backwards. Identify the top 3 entry points and the typical 3-5 page sequence. Use this to prioritize CRO tests in the next section — optimize the pages people actually traverse, not the ones leadership talks about.
Hotjar, Microsoft Clarity, or FullStory: scroll depth, click maps, and 5-10 session recordings per page. Watch for dead clicks on non-interactive elements (people clicking on a stat that looks like a link) — those are CRO opportunities.
Engagement rate, average engagement time, and conversion rate split by new vs. returning. Returning users converting at 5x new is the norm; if the gap is smaller, the nurture / retargeting program is leaving lift on the table.
CRO Testing and Iteration
Score each candidate test on Potential, Importance, Ease (PIE) or Impact, Confidence, Effort (ICE). Anchor scoring in the path-exploration findings — tests on pages with high traffic and meaningful drop-off rank above 'redesign the footer.'
Pre-calculate required sample size for a minimum detectable effect of 10-15% at 95% confidence. Most B2B sites underpower tests and call winners early. Forward the GA4 client_id to the testing tool so results can be segmented post-hoc.
Hold the test until the pre-calculated sample size is reached and at least one full business cycle (typically 2 weeks) has elapsed. Calling a winner on day 3 because variant B is 'up 20%' is the most common CRO mistake — early peeking inflates false positives.
Hand the winning variant to web engineering for permanent implementation in the CMS. Confirm the post-launch conversion rate matches the test result over the following 30 days; regression to control is common when the test environment differed from production.
Record hypothesis, design, results, and the next-test it suggests in a shared Notion / Confluence test log. Without a repository, the team re-runs the same losing tests every 18 months as people turn over.
Use this template in Manifestly
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- Marketing Analytics Monthly Review
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- Marketing Dashboard Build and Review
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