Workflow Templates: Store Performance Evaluation Checklist

Greet customers promptly and courteously as they enter the store

Ensure all staff have adequate product knowledge to answer customer questions

Provide efficient and accurate checkout services

Maintain cleanliness throughout the store, including floors, shelves, and restrooms

Ensure products are neatly shelved and properly displayed with clear pricing

Check that the store layout allows for easy navigation and traffic flow

Perform regular stock checks to ensure inventory levels meet demand

Identify and address any discrepancies between inventory records and actual stock

Rotate merchandise appropriately to minimize the risk of obsolete or expired products

Review and analyze daily sales figures against targets

Monitor conversion rates and develop strategies to improve them

Assess the effectiveness of promotions and marketing initiatives

Evaluate staff punctuality, dress code adherence, and overall professionalism

Assess employee sales performance and provide constructive feedback

Identify training needs and opportunities for staff development

Regularly check for any potential hazards or safety issues in the store

Ensure all employees are trained on emergency procedures and safety protocols

Maintain proper documentation and records of health and safety compliance

Store Performance Evaluation Checklist