Workflow Templates: Service Timing Checklist

Greet guests warmly within 30 seconds of their arrival

Provide menus and a drinks list as soon as guests are seated

Inform guests of any specials or unavailable items immediately after seating

Take drink orders within 2 minutes of seating

Take meal orders within 5 minutes of delivering the drinks

Repeat orders back to guests to ensure accuracy

Serve drinks within 5 minutes of order placement

Deliver appetizers within 10 minutes of order placement

Ensure the main course is served within 15 minutes of appetizer clearance

Check back for guest satisfaction within 2 minutes of each course delivery

Refill water glasses and other beverages promptly

Clear empty plates and glassware within 5 minutes of guest completion

Offer dessert menu immediately after clearing main course dishes

Process payment within 5 minutes of receiving the check

Thank guests and invite them to return as they leave

Service Timing Checklist