Event Marketing Checklist
Pre-Event Planning
The event marketer locks the primary objective: pipeline-sourced ($X in MQLs / SQLs), brand awareness (impressions, share of voice), or customer retention (NPS, expansion meetings booked). Pick one primary KPI and 2-3 secondary KPIs — events that try to optimize for everything underperform on attribution.
Itemize venue, F&B, A/V, swag, travel, paid promo, staffing, and a 10-15% contingency line. Get CMO sign-off before signing any vendor contracts. Track actuals against budget in the same sheet you'll use for the post-event MER calculation.
Verify capacity, ADA accessibility, load-in/load-out windows, internet bandwidth (ask for the contracted minimum, not the marketing claim), and force-majeure language. Confirm the venue's COI requirements and request the certificate format before signing.
External speakers and sponsors add legal review (speaker agreements, sponsor benefits packages, logo usage rights) and a separate content-approval track. Flag this early — it changes the timeline.
Working back from the event date, schedule milestones for promo launch, registration open, agenda lock, A/V freeze, badge print, and rehearsal. The run-of-show should be granular enough that a stand-in PM could execute it cold.
Name the event lead, demand-gen owner, content owner, designer, A/V producer, sales captain, and on-site logistics lead. Use a RACI so handoffs (e.g., MQL routing from registration to SDR) don't fall through.
Speaker and Sponsor Coordination
Send legal-reviewed agreements covering content rights, recording / livestream usage, logo licensing, sponsor benefits delivery, and FTC disclosure language for any sponsored sessions. Track signatures in your CLM or shared tracker.
Run a dry-run with each external speaker covering slide handoff, mic check, timing cues, and Q&A flow. For hybrid events, test the encoder feed end-to-end — don't trust day-of for first contact with the streaming stack.
Marketing and Promotion
Build in HubSpot, Marketo, or your event platform (Bizzabo, Cvent, Splash). Required fields only — every extra field drops conversion ~10%. Confirm the GA4 conversion event fires on actual submit, not on email-blur.
Lock source / medium / campaign values up front and put them in the team's link-builder (e.g., a shared sheet or Terminus). UTM drift across email, social, paid, and partner channels is the #1 reason event attribution reports become uncomparable.
Save-the-date, formal invite, two reminders, last-call. Segment EU recipients into a separate consent-confirmed audience — GDPR opt-in is not satisfied by US opt-out. Verify the CAN-SPAM physical address and unsubscribe link render in every template.
LinkedIn, X, and any vertical-specific channels via Sprout or Hootsuite. Speaker spotlight posts pull better than generic event-promo creative; ask each speaker for a quote card asset.
LinkedIn Campaign Manager for ABM target list, Meta for retargeting site visitors, Google Search for branded + competitor terms. Set frequency caps and a daily pacing budget; programmatic auto-bid will spend faster than you expect.
Send partners pre-approved copy + UTM-tagged links. Any paid influencer or affiliate post must include FTC disclosure (#ad or platform paid-partnership tag at the top of the post, not buried in hashtags).
Logistics and Operations
Final headcounts to F&B, confirmed equipment list to A/V, delivery and load-in windows in writing. Collect each vendor's COI listing your company as additional insured before they show up.
Pull approved logo lockups from the brand DAM (Frontify, Bynder). Confirm print proofs against brand guidelines before production. Order 10% over expected attendance — running out of swag on day one looks worse than leftovers.
Test the badge-print queue with a sample of 50 records and a real printer. Confirm registration data syncs from Bizzabo / Cvent into the CRM with the right campaign association so MQLs route to SDRs same-day.
Shift schedule covering registration desk, booth, session rooms, and floater roles. Distribute the run-of-show, emergency contacts, and venue map. Confirm staff dress code and arrival times.
Walk the venue's emergency exits, AED location, and ADA paths. Confirm dietary accommodations are flagged on registration data and communicated to F&B. For hybrid streams, confirm captions are configured (WCAG 2.1 AA).
On-Site Execution
Final walkthrough: stage, seating, signage placement, sponsor activations, registration flow, photo / video positions. Tape down cables, test mics in every room, confirm Wi-Fi SSID and password posted at registration.
Distribute the day-of run-of-show, radio channel assignments, and the emergency protocol. Walk vendors to their stations. Confirm the lead-capture app is logged in on every staffer's phone before doors open.
Watch for queue backup at peak arrival; deploy floater staff to walk-up registrations or badge reprints. Capture attendance count by session — this is the input to your post-event funnel report.
Lead-capture app (Cvent LeadCapture, iCapture, or platform-native) on every booth staffer's device. Photographer and social-media coordinator pulling content for real-time posting. Verify lead data flows into the CRM by end-of-day, not end-of-event.
Real-time log of every issue, vendor decision, and attendee complaint. This becomes the input to the post-event retro — memory will not survive 48 hours past load-out.
Post-Event Reporting
Send within 24 hours while the event is fresh. Keep it under 8 questions: NPS, session ratings, content relevance, what they want next time. Survey response rates fall off a cliff after 72 hours.
Segment by attendee, no-show, sponsor, and speaker — each gets different copy and CTAs. Include session recordings or slide decks where speakers approved redistribution.
Verify every captured lead landed in the CRM with the right campaign attribution, lead source, and routing rule. SDRs should hit captured leads within 48 hours; longer than that and conversion drops sharply.
Pull registration → attendance → MQL → SQL → opportunity → closed-won by attribution window (90 / 180 days for B2B). Calculate cost-per-MQL and projected ROAS / MER. Compare actuals against the KPIs locked in step one.
Pull the team together with the event journal in hand: what worked, what to drop, what to test next time. Park the doc in the team's events folder so the next event lead inherits the institutional memory.
File final creative, photos, video, recordings into the DAM under the event name. Reconcile vendor invoices against the budget, close any open POs, and update the events budget template with actuals for next year's plan.
Use this template in Manifestly
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