Contractor Management Checklist
Property management workflow for qualifying, contracting, monitoring, and paying outside contractors and trade vendors. Run once per vendor engagement — used by the property manager, maintenance supervisor, and accounting to keep COIs current, lien waivers in the file, and cap...
Vendor Qualification
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Verify trade license in operating state
Pull the contractor's license number and confirm active status with the state contractors' board (CSLB in CA, TDLR in TX, etc.). Reciprocity does not transfer — a Florida-licensed roofer working a Georgia property needs a Georgia license. Capture the expiration date so the renewal reminder lands before the next engagement.
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Collect the W-9 and tax classification
Get the W-9 before the first payment, not at year-end. Note whether the vendor is a sole proprietor / single-member LLC (1099-NEC required if paid $600+) or a C-/S-corp (no 1099). Year-end 1099 scrambles caused by missing W-9s are the most common accounting fire-drill in property management.
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Request COI naming the property as additional insured
The certificate of insurance must list the management company AND the property owner / LLC as additional insured — not just as certificate holder. A vendor injuring a tenant on a unit where the owner is only the certificate holder leaves the owner personally exposed. File the dated PDF in the vendor folder.
Collects file -
Confirm workers' comp and GL coverage limits
Standard floor for residential trade vendors: $1M per-occurrence / $2M aggregate general liability and statutory workers' comp. Sole-proprietor handymen often try to waive WC — accept only if the state allows a sole-proprietor exemption form on file. A vendor employee injury without WC becomes the owner's claim.
Scope and Bid Solicitation
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Draft the scope of work
Spell out materials grade, fixture model numbers, finish color, and acceptance criteria. Vague scopes ("replace the vanity") are the source of most change-order disputes. Reference unit-specific make-ready or capex-plan items so the bid is comparable across vendors.
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Collect competitive bids from approved vendors
Most owner agreements require three bids over a dollar threshold (commonly $2,500 or $5,000). Attach the PDFs and note any vendor declines — owners sometimes ask why a usual vendor wasn't considered.
Collects file -
Classify the work as repair or capital improvement
Replacing a $400 garbage disposal is a repair (deductible immediately). Re-roofing a building or replacing all unit appliances is a capital improvement (depreciated). Misclassification at invoicing time is the year-end-tax headache. When in doubt, ask the owner's CPA before coding the work order.
Collects list -
Obtain owner approval for capital improvements
Capex projects exceed the discretionary-spend authority in most management agreements. Send the bids, scope, and recommended vendor to the owner in writing and wait for written approval before signing. Verbal approvals collapse when the depreciation hits the K-1.
Contract Execution
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Negotiate payment schedule and lien waiver terms
Standard structure: deposit on signing (10-25%), progress draws against milestones, 10% retention released on final lien waiver. Conditional waivers go with progress draws; unconditional waiver only at final payment. Without a final unconditional waiver, a sub of the GC can lien the property even after you've paid in full.
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Route the contract through legal review
Counsel checks indemnity language, limitation-of-liability caps, mechanics-lien notice provisions, and dispute-resolution venue. Skip on small repair POs; required on any capex contract or any vendor where the engagement extends beyond a single visit.
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Pull required permits before work begins
Plumbing, electrical, HVAC, structural, and roofing typically require permits; cosmetic work usually does not. Confirm whether the contractor or the owner pulls — owner-pulled permits are a red flag (vendor avoiding licensing scrutiny). Unpermitted work surfaces years later at refinance or sale and is expensive to legalize.
On-Site Performance Monitoring
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Hold the kickoff walk-through with the contractor
Walk the unit with the foreman, confirm scope on-site (not just on paper), agree on access protocol (lockbox code, hours, occupied vs. vacant), and note tenant-notification requirements — most states require 24-48 hours written notice for entry to occupied units.
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Conduct mid-job site inspection
Catch deviations from spec before drywall closes the wall. Photo-document with HappyCo or zInspector and tag the unit and work order. Mid-job is the cheapest place to fix substitutions; punch list is the most expensive.
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Document change orders in writing
Any scope change — added work, material substitution, schedule extension — gets a written change order signed before the work proceeds. Verbal change orders create year-end invoice disputes that the manager almost always loses.
Completion and Payment
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Walk the punch list with the contractor
Walk the unit with the contractor present, list every defect with photos, and get the foreman's initial on the punch list. Either it's clean (release final payment minus retention) or there are open items (hold final payment until cleared).
Collects list -
Re-inspect after punch list items resolve
Return to the property once the contractor reports completion. Do not accept photo-only confirmation for paint, flooring, or fixture work — substitutions are common. Final payment is held until this re-inspection is signed off.
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Collect the final unconditional lien waiver
Get the signed unconditional waiver from the GC AND from any subs over the state's lien-claim threshold before releasing the final check. State forms vary (CA Civil Code §8138 has a mandatory form). Without this, a paid sub can still file a mechanics lien against the owner.
Collects file -
Reconcile the invoice against contract terms
Match line items to the original scope plus signed change orders. Code the invoice in AppFolio / Buildium / Yardi against the right GL account (repair vs. capex per the classification step) and post to the owner's ledger.
Vendor Records and Relationship
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File the 1099 record for year-end
Tag the payment in the property management system so January 1099-NEC generation picks it up. Sole props and single-member LLCs need a 1099-NEC at $600+ cumulative for the calendar year; corps don't. Cash payments over $10,000 also trigger IRS Form 8300.
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Update the vendor scorecard
Score on schedule adherence, scope adherence, communication, and tenant-facing professionalism. Repeat-vendor decisions next quarter draw on this. Note any callbacks within the warranty period — they're the strongest signal of work quality.
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Set the annual COI renewal reminder
COIs expire annually. Set the reminder for 30 days before the certificate's expiration date so a lapsed COI never authorizes a vendor on-site. A lapsed-COI vendor accident is a personal-liability event for the manager, not just a paperwork miss.
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