Know Your Customer (KYC) Checklist

New-account KYC workflow for an RIA, broker-dealer, or bank — covers CIP collection, sanctions and PEP screening, beneficial ownership, customer risk rating, and CCO sign-off before the account is funded. Run by the operations team with compliance review.

6 sections 21 steps Collects data
1

Engagement and Disclosure Delivery

  1. Confirm account type and ownership structure
    • Capture the registration the client wants — individual, joint, IRA, or an entity/trust. Entity and trust accounts trigger beneficial ownership collection later in the workflow, so getting this right at the outset saves a re-paper.

    Collects list
  2. Deliver Form CRS to the retail client
    • Reg BI requires Form CRS delivery at the first recommendation, account opening, or new service — whichever comes first. File the timestamped delivery in the client's compliance folder; missed delivery is a routine SEC exam citation.

  3. Deliver Reg S-P privacy notice and Form ADV Part 2
    • Send the firm brochure (ADV Part 2A), the advisor brochure supplement (2B), and the Reg S-P privacy notice. Capture signed acknowledgments through DocuSign or RightSignature so the delivery date is in the audit trail.

2

Customer Identification Program (CIP)

  1. Collect legal name, DOB, and residential address
    • CIP requires a physical residential address — PO boxes alone are not acceptable under 31 CFR 1023.220. For military or APO/FPO clients, document the alternate address rule applied.

  2. Record the taxpayer identification number
    • SSN for individuals, EIN for entities, ITIN for non-resident aliens. Confirm against the W-9 (or W-8BEN for foreign persons) — TIN mismatches generate IRS B-notices later.

  3. Collect unexpired government photo ID
    • Driver's license, state ID, US passport, or passport card. For non-US persons, passport plus a second document. Reject anything expired — the file copy must show a valid expiration date as of the open date.

    Collects file
  4. Authenticate identity via LexisNexis or IDology
    • Run non-documentary verification (KBA, address-history match, SSN-trace) through LexisNexis Bridger, IDology, or the custodian's built-in tooling. Save the verification report ID — this is what the AML examiner will ask for.

3

Sanctions and PEP Screening

  1. Run OFAC SDN screening on all parties
    • Screen the primary, joint owner, trustee, beneficiary, and any 25%+ beneficial owner against the OFAC SDN list and the consolidated sanctions lists. A common gap is screening the primary on day one and forgetting to screen a beneficiary added a week later.

    Collects list
  2. Screen for PEP status and adverse media
    • Use World-Check, ComplyAdvantage, or LexisNexis Bridger to flag politically exposed persons, family members, and close associates. PEP status alone doesn't disqualify but it raises the customer to enhanced due diligence and triggers senior management approval.

  3. Escalate matches to the BSA officer
    • Possible matches need adjudication before the account is funded. Document the disposition rationale (false positive, true match cleared with additional info, or escalated to OFAC blocking) and retain the screenshot of the screening hit alongside the resolution memo.

4

Beneficial Ownership and CDD

  1. Identify 25%+ beneficial owners
    • Per FinCEN's CDD Rule, collect name, DOB, address, and TIN for every individual owning 25% or more of the legal entity. Use the FinCEN certification form or the firm's equivalent. Each beneficial owner must also be CIP-verified and OFAC-screened.

  2. Identify the control person on the account
    • One named individual with significant managerial control — CEO, CFO, managing member, general partner, or trustee. Required even when no single owner hits the 25% threshold.

  3. Document account purpose and expected activity
    • Capture intended use (long-term investment, retirement income, operating cash, trust distribution), expected funding source, and anticipated transaction volume and frequency. This is the baseline that transaction monitoring rules compare against.

  4. Capture source of funds and source of wealth
    • Source of funds is what's funding this account today (employment income, ACATS from prior advisor, business sale proceeds, inheritance). Source of wealth is the broader narrative (career earnings, family wealth, business equity). High-risk and PEP customers require corroborating documentation, not just a self-attestation.

5

Risk Rating and EDD

  1. Assign overall customer risk rating
    • Score the customer using the firm's AML risk matrix — geography (FATF-listed jurisdictions, OFAC comprehensive sanctions countries), product (cash-intensive, alternatives, foreign correspondent), customer type (PEP, NRA, MSB, cash-intensive business), and channel (in-person vs. non-face-to-face). The rating drives review cadence and EDD scope.

    Collects list
  2. Conduct enhanced due diligence on high-risk customers
    • EDD requires senior management or BSA-officer approval before funding. Collect documentary corroboration of source of wealth (tax returns, business sale agreement, trust instrument), expand adverse-media review, and shorten the periodic-review cycle to annual or semi-annual.

  3. Document the Reg BI recommendation rationale
    • For BD reps, write a brief best-interest memo: account type considered, alternatives, why this recommendation fits the client's profile and stated goals. Reg BI exams pull files looking for the why — checkbox-only suitability forms are a known weakness.

6

Sign-Off and Ongoing Monitoring

  1. File the CIP and CDD packet in NetDocuments
    • Final packet: signed agreement, ADV/CRS/Reg S-P delivery receipts, photo ID, identity verification report, sanctions and PEP screens, beneficial ownership certification, risk rating worksheet, and recommendation rationale. Books-and-records retention is five years under the Advisers Act and BSA.

  2. Configure transaction monitoring thresholds
    • Tune Verafin, NICE Actimize, or the custodian's built-in rules against the expected activity captured during CDD — wire size, structuring patterns, cross-border activity, and rapid in-and-out flows. Without a baseline, every alert is a false positive.

  3. Schedule the periodic refresh by risk tier
    • Standard cadence: low-risk every three years, medium-risk every two years, high-risk annually. Add a CRM task with the refresh date so the periodic review actually happens — calendar gaps are the most common AML exam finding for advisory firms.

  4. Obtain CCO sign-off on the new account file
    • The CCO or BSA officer reviews the complete file and signs off before the account is funded. For high-risk and PEP customers, sign-off must be senior-management level and documented in the meeting minutes.

    Collects signature Collects paragraph

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Sections 6
Steps 21
Category Financial Services
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