Workflow Templates: Cross-Training Checklist

Greet and seat guests promptly

Take and relay food and beverage orders accurately

Handle guest complaints and resolve issues

Prepare ingredients according to recipes

Maintain cleanliness of kitchen and workstations

Ensure food safety and hygiene standards are met

Process payments accurately through the POS system

Handle cash and credit card transactions securely

Perform end-of-day cash reconciliation

Follow proper handwashing techniques

Use personal protective equipment as required

Report any safety hazards or incidents immediately

Provide personalized service to each guest

Respond to special requests and dietary needs

Ensure a clean and welcoming dining environment

Cross-Training Checklist