Workflow Templates: Root Cause Analysis Checklist

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Root Cause Analysis Checklist

Problem Identification

Define the problem clearly and concisely.

Collect data related to the problem.

Determine the scope and impact of the problem.

Identify when and where the problem occurs.

Ensure all stakeholders understand the problem definition.

Data Collection and Analysis

Gather relevant data and evidence related to the issue.

Use appropriate data analysis tools to identify patterns.

Verify data accuracy and completeness.

Identify any recent changes that could be contributing to the problem.

Consult with subject matter experts for insights.

Root Cause Identification

Utilize the '5 Whys' technique to dig deeper into the problem.

Apply fishbone diagrams to visualize potential causes.

Brainstorm potential root causes with the team.

Evaluate and prioritize potential causes based on evidence.

Validate identified root causes through testing or further analysis.

Solution Development

Generate a list of potential solutions for each root cause.

Assess the feasibility and impact of each solution.

Select the most effective solutions for implementation.

Develop an action plan with timelines and responsibilities.

Engage stakeholders to review and approve the action plan.

Implementation and Monitoring

Implement the selected solutions according to the action plan.

Monitor the results and effectiveness of the solutions.

Collect feedback from the team and stakeholders.

Adjust the solutions as necessary based on feedback.

Ensure the problem does not recur by updating processes and controls.

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