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Fair Housing Compliance Checklist
Advertising and Marketing Compliance
Ensure all advertising materials avoid specifying a preference for or against any protected class
Use equal housing opportunity logos or slogans in all advertising
Review and update online advertisements to maintain compliance with fair housing laws
Tenant Screening and Leasing Procedures
Apply tenant screening criteria consistently to all applicants
Document and keep records of all interactions with prospective tenants
Provide reasonable accommodations in policies or services for individuals with disabilities
Employee Training and Management Practices
Conduct regular training for employees on fair housing laws and practices
Implement a non-discrimination policy and ensure all staff are familiar with it
Establish procedures for promptly addressing fair housing complaints
Property Policies and Rules
Review and revise rules to ensure they do not discriminate against any protected class
Ensure that all amenities are accessible to individuals with disabilities
Post fair housing information in common areas and provide it to new tenants
Maintenance and Accommodations
Respond to maintenance requests without regard to race, color, religion, sex, disability, familial status, or national origin
Make reasonable modifications to units and public/common areas for persons with disabilities when requested
Keep records of all maintenance requests and actions taken
Complaint Resolution and Documentation
Implement a system to receive and address fair housing complaints
Document all complaints and the steps taken to resolve them
Review the complaint resolution process periodically for effectiveness and compliance
