Workflow Templates: Fair Housing Compliance Checklist

Ensure all advertising materials avoid specifying a preference for or against any protected class

Use equal housing opportunity logos or slogans in all advertising

Review and update online advertisements to maintain compliance with fair housing laws

Apply tenant screening criteria consistently to all applicants

Document and keep records of all interactions with prospective tenants

Provide reasonable accommodations in policies or services for individuals with disabilities

Conduct regular training for employees on fair housing laws and practices

Implement a non-discrimination policy and ensure all staff are familiar with it

Establish procedures for promptly addressing fair housing complaints

Review and revise rules to ensure they do not discriminate against any protected class

Ensure that all amenities are accessible to individuals with disabilities

Post fair housing information in common areas and provide it to new tenants

Respond to maintenance requests without regard to race, color, religion, sex, disability, familial status, or national origin

Make reasonable modifications to units and public/common areas for persons with disabilities when requested

Keep records of all maintenance requests and actions taken

Implement a system to receive and address fair housing complaints

Document all complaints and the steps taken to resolve them

Review the complaint resolution process periodically for effectiveness and compliance

Fair Housing Compliance Checklist