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Delivery Tracking Checklist
Order Processing
Confirm order receipt and validity
Validate payment information
Generate order identification number
Update inventory stock levels
Send order confirmation to customer
Packaging and Dispatch
Print and attach shipping labels
Verify packaging materials
Double-check product quality
Securely pack items
Handover package to courier service
Tracking and Notifications
Generate tracking number
Sync tracking information with carrier
Send tracking details to customer
Monitor delivery status
Send delivery confirmation upon receipt
Customer Support
Provide tracking assistance
Address delivery issues promptly
Handle return requests
Process refunds if applicable
Collect feedback on delivery experience
Post-Delivery Activities
Update order status to completed
Archive delivery records
Analyze delivery performance metrics
Identify areas for improvement
Implement feedback into processes