Start using this Workflow
International Shipping Checklist
Regulatory Compliance
Research and understand the import/export regulations of the destination country.
Ensure that all required permits and licenses are obtained.
Verify if there are any restricted or prohibited items for the destination country.
Check for any additional taxes or duties that might apply to the shipment.
Prepare all necessary documentation, such as commercial invoices and packing lists.
Packaging and Labeling
Use sturdy packaging materials to protect the items during transit.
Clearly label the package with the destination address and return address.
Include any necessary handling instructions on the package.
Ensure that all labels are in the language of the destination country, if required.
Add any required documentation inside the package, such as product manuals or warranty cards.
Shipping and Tracking
Choose a reliable international shipping carrier.
Compare shipping rates to find the most cost-effective option.
Ensure that the shipping method includes tracking and insurance.
Provide the customer with the tracking number and estimated delivery time.
Monitor the shipment until it is delivered to the customer.
Customs and Duties
Accurately declare the value of the goods on the customs form.
Determine who will be responsible for paying customs duties and taxes (sender or recipient).
Provide detailed descriptions of the items being shipped to avoid delays.
Ensure that the HS (Harmonized System) codes are correctly applied.
Stay informed about any changes in customs regulations that might affect your shipment.
Customer Communication
Inform the customer about any potential delays due to customs processing.
Provide clear instructions on how the customer can track their shipment.
Notify the customer once the shipment has been dispatched.
Offer customer support for any shipping-related queries or issues.
Send follow-up communication to confirm that the package has been received.