Commercial Underwriting Checklist

Account underwriter's workflow for evaluating a new commercial submission from intake through bind. Covers submission review, risk and exposure analysis, pricing and form selection, compliance screening, and referral or decline handling.

1

Submission Intake

  1. Log the submission in the AMS
    • Create the account in Applied Epic or AMS360 and attach the ACORD 125 plus any line-specific supplementals (130 for WC, 140 for property, 137 for auto). Confirm producer of record and effective date before routing to the underwriting queue.

    Collects file
  2. Verify producer license and appointment
    • Look up the producer's NPN on NIPR and confirm an active resident or non-resident license in the state of risk for the lines being quoted. Carrier appointment must be in place before bind — binding without appointment can void the transaction and trigger a market-conduct finding.

  3. Confirm risk falls within carrier appetite
    • Cross-check SIC/NAICS code, hazard grade, and exposure size against the carrier's appetite guide. Flag classes that fall outside guidelines for early decline rather than working a submission that won't bind.

    Collects list
  4. Issue early decline letter to producer
    • Send a written decline citing the appetite reason. Document the decline in the AMS for fair-underwriting recordkeeping; close the submission without continuing to risk evaluation.

2

Risk and Exposure Analysis

  1. Order 5-year loss runs from prior carriers
    • Request currently-valued loss runs from each prior carrier in the lookback window. Watch for gaps in coverage history, prior non-renewals, or open claims that change the loss-pick.

  2. Pull CLUE and MVR reports
    • For property and auto exposures, pull LexisNexis CLUE and MVRs on all listed drivers. Reconcile CLUE-reported losses against the application — undisclosed losses are a material misrepresentation issue, not just a rating issue.

  3. Validate exposure base against operations
    • Reconcile payroll, sales, and square footage on the ACORD with the most recent financials and the insured's website. Auto-populated renewal data drifts from current operations over multiple cycles — verify the numbers, don't inherit them.

  4. Review experience mod and class codes
    • For workers comp, pull the NCCI or independent-bureau e-mod worksheet and verify class codes against governing-class rules. In monopolistic and independent-bureau states (NY, NJ, DE, PA, CA, MA, MN, MI, WI, TX) the bureau filing posture differs from NCCI states.

  5. Determine if loss control inspection is required
    • Property TIV over the carrier's threshold, restaurants, manufacturing, and habitational risks typically trigger a mandatory loss-control survey. Order the inspection through the carrier's vendor and attach recommendations to the file before bind.

    Collects list
  6. Schedule on-site loss control survey
    • Coordinate with the loss-control vendor and the insured's site contact. Build the inspection date into the bind timeline — surveys returning recommendations after bind create endorsement and subjectivity-tracking work.

3

Compliance and Screening

  1. Run OFAC SDN screening on insured and named parties
    • Screen the named insured, all DBAs, additional insureds, and individual owners against the OFAC SDN list. Save the cleared screening result to the file — OFAC must be re-run at every premium and claim payment, not just at bind.

  2. Confirm state filing posture for rate and form
    • Verify in SERFF whether the rate and forms being used are filed and effective in the state of risk. Prior-approval states require the filing to be approved before use; pushing an unapproved rate creates an unauthorized-rate exposure.

  3. Verify surplus-lines diligent search if non-admitted
    • For E&S placements, confirm the wholesale broker has documented the diligent-search effort and that surplus-lines tax and stamping-office filings are queued for the state's post-bind window (commonly 30–60 days). Compliance ultimately rests with the producer of record.

4

Pricing and Quote

  1. Build the rating worksheet
    • Run the account through the rating engine (PolicyCenter, Duck Creek, EZLynx Rating, or carrier portal). Apply schedule credits and debits with documented rationale — unsupported schedule mods are a market-conduct finding and an E&O exposure.

  2. Select coverage forms and endorsements
    • Choose occurrence vs claims-made where applicable, set retro date and ERP terms, and apply mandatory state endorsements. Attach the TRIA disclosure and document accept/reject for commercial property exposures.

  3. Determine if submission exceeds underwriting authority
    • Compare the indicated premium, limits, and hazard grade against the underwriter's binding authority letter. Anything outside authority — line, limit, class, or schedule mod range — must be referred up before quote release.

    Collects list
  4. Submit referral package to senior underwriter
    • Include the rating worksheet, loss summary, exposure narrative, and the specific authority point being exceeded. Track sign-off in the AMS so the audit trail shows who authorized the variance.

  5. Release the quote to the producer
    • Send the formal quote with subjectivities clearly listed — signed application, signed TRIA, loss-control recommendations, premium financing agreement if applicable. Mark indications as non-binding; only quotes are bindable.

5

Bind and File Setup

  1. Confirm all subjectivities cleared
    • Walk the subjectivity list one by one against the file before issuing the binder. Open subjectivities at bind are the leading source of post-bind cancellation and producer disputes.

  2. Issue binder and policy documents
    Collects list Collects signature Collects paragraph
  3. Schedule premium audit and renewal review
    • Set the WC and GL premium audit on the carrier's calendar (typically 30–60 days after expiration) and add a renewal review task at T-90 from expiration. Set state-specific non-renewal-notice reminders — NY 45–60 days, CA 45 days for personal auto, FL 45–120 days depending on line.