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Performance Review Checklist
Professionalism and Conduct
Adheres to company policies and procedures
Maintains a professional demeanor in interactions with clients, tenants, and staff
Demonstrates ethical behavior and integrity in all work-related activities
Customer Service and Relationships
Provides timely and effective communication to clients and tenants
Addresses and resolves complaints and issues promptly
Builds and maintains positive working relationships
Property Management Skills
Conducts regular property inspections to ensure proper maintenance
Manages tenant turnover effectively, minimizing vacancy periods
Demonstrates knowledge of relevant real estate laws and regulations
Financial Management
Prepares and adheres to property budgets
Ensures timely collection of rent and other fees
Monitors and reports on financial performance of properties
Operational Efficiency
Implements systems and processes that enhance operational workflow
Utilizes technology to streamline property management tasks
Evaluates and optimizes resource allocation and usage
Teamwork and Collaboration
Contributes to team goals and supports colleagues
Communicates effectively with team members
Participates in regular team meetings and collaborative projects
