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Supplier and Vendor Evaluation Checklist
Company Profile and History
Verify the supplier has a valid and active business license.
Check for the number of years the supplier has been in business.
Research the supplier's market reputation and read reviews or testimonials.
Product Quality and Consistency
Request product samples to assess quality.
Inquire about the quality control processes in place.
Ensure that the products meet your restaurant's quality standards consistently.
Delivery and Reliability
Evaluate the supplier's delivery turnaround times.
Check for the supplier's ability to deliver on schedule consistently.
Assess the supplier's flexibility in handling urgent or unexpected orders.
Pricing and Payment Terms
Compare the supplier's pricing with the market rates.
Review the payment terms and conditions for suitability.
Negotiate for discounts or better terms for bulk or long-term orders.
Communication and Service
Evaluate the ease of communication with the supplier's representatives.
Determine the supplier's responsiveness to inquiries and issues.
Assess the level of after-sales support and customer service provided.
Safety and Compliance
Check for compliance with food safety and handling regulations.
Verify that the supplier has the necessary certifications, such as HACCP or ISO.
Ensure that the supplier follows ethical practices, including labor laws and environmental regulations.
