Start using this Workflow
Employee Training Checklist
Orientation and Onboarding
Introduce new employees to the team and management
Review the restaurant's history, vision, and values
Provide an overview of the restaurant layout and safety exits
Food Handling and Safety
Train on proper hand washing techniques and frequency
Educate on cross-contamination and how to prevent it
Explain the correct procedures for storing and handling different food types
Customer Service and Communication
Role-play scenarios to handle customer complaints and requests
Teach the importance of greeting and attending to customers promptly
Discuss the methods for providing menu recommendations and upselling items
Operational Procedures
Demonstrate how to use the Point of Sale (POS) system
Outline the process for opening and closing the restaurant
Train on proper table setting, clearing, and cleaning protocols
Health and Safety Compliance
Inform about the restaurant's emergency procedures
Educate on the use and maintenance of safety equipment
Conduct a review of occupational health and safety regulations
Product Knowledge
Provide detailed information about the menu items, including ingredients and allergens
Train on pairing dishes with appropriate beverages
Educate on the sourcing of ingredients and any unique cooking techniques used
