Start using this Workflow
Order Accuracy Checklist
Order Taking Process
Ensure the staff member taking the order is attentive and not distracted
Repeat the order back to the customer to confirm accuracy
Check for any special requests or dietary restrictions
Food Preparation
Verify that the kitchen staff has prepared the correct items as per the order
Check that any modifications requested by the customer have been made
Ensure that the dish presentation meets the restaurant's standards
Final Order Review
Conduct a final review of the order against the original ticket before service
Confirm that the temperature of the food is appropriate
Make sure all accompaniments and condiments are included as per the order
Packaging for Takeout/Delivery
Use appropriate containers to prevent spillage and maintain food quality
Label containers with the contents and any special instructions
Include all necessary utensils, napkins, and additional requested items
Customer Satisfaction Follow-up
Ask the customer for immediate feedback after serving/eating
Provide a means for the customer to give feedback after the meal, such as a comment card or online survey
Review and address any discrepancies or complaints promptly
