Restaurant Technology Backup Checklist

Monthly resilience review for restaurant technology — POS data backups, UPS and generator readiness, software recovery plans, and access controls. Run by the GM with support from the IT vendor or operations lead.

Use this workflow
1

POS and Data Backup Verification

  1. Confirm Toast or Square cloud sync status
  2. Export sales and labor reports for the period
  3. Back up R365 or QuickBooks accounting data
  4. Verify reservation platform export ran
  5. Confirm offsite copy of backup exists
2

Emergency Power and Connectivity

  1. Test the UPS protecting the POS server
  2. Run the backup generator under load
  3. Replace UPS battery flagged in the test
  4. Verify LTE failover for card processing
  5. Walk the kitchen for cooler and freezer alarm wiring
3

Software and System Recovery

  1. Update the POS recovery runbook
  2. Refresh the vendor support contact sheet
  3. Apply pending POS and OS patches
  4. Run a sandbox restore of last night's backup
4

Hardware Redundancy and Spares

  1. Inventory on-site spare POS terminals and printers
  2. Test the backup router and switch failover
  3. Reorder kitchen printer paper and KDS cables
5

Staff Drill and Awareness

  1. Walk managers through the POS-down service flow
  2. Stage paper tickets and manual card slips at each station
  3. Run a 15-minute outage drill at pre-shift
6

Security and Access Review

  1. Confirm cardholder data encryption on the POS
  2. Enforce MFA on backup and admin accounts
  3. Remove POS access for separated employees
  4. Sign off on the monthly backup review