Receiving Shipment Checklist

Steps a stock associate or receiving lead runs when a vendor shipment arrives at a retail store: verifying piece counts against the PO, inspecting freight condition, recording shortages, and putting stock away to its planogram location.

Use this workflow
1

Pre-Arrival Preparation

  1. Pull the open PO from the inventory system
  2. Clear and sweep the receiving dock
  3. Stage pallet jack, box cutters, and scanner
  4. Capture the PO number for this run
2

Freight Arrival and Unloading

  1. Inspect pallet wrap and cartons before signing the BOL
  2. Photograph any visible carton damage
  3. Record freight condition on arrival
  4. Unload pallets to the staging zone
3

Damage Claim Workflow

  1. Note damage on the BOL before the driver leaves
  2. File a freight claim with the carrier
  3. Notify the buyer of the damaged shipment
4

Piece Count and Quality Inspection

  1. Scan each carton against the PO line
  2. Count units inside each carton against the packing slip
  3. Inspect units for defects, mis-picks, or wrong color
  4. Confirm whether the count matches the PO
5

Shortage and RTV Resolution

  1. Log the shortage SKUs and quantities
  2. Open a chargeback ticket with the vendor
  3. Tag defective units for RTV and segregate
6

System Receipt and Stocking

  1. Receive the PO in the inventory system
  2. Apply source tags or EAS sensors to ticketed SKUs
  3. Move replenishment to the floor per planogram
  4. Shelve overstock to its stockroom location
  5. File the signed BOL and packing slip
7

Receiving Sign-Off

  1. Break down cartons and recycle dunnage
  2. Manager signs off the receiving log