Law Firm Employee Onboarding Checklist

Onboarding workflow the firm administrator runs for every new hire — attorney, paralegal, or operations staff — from offer through the 90-day review. Branches handle bar, CLE, and malpractice setup for attorneys and conflicts screening f...

1

Pre-Hire Setup

  1. Send the offer letter for e-signature
    • Send via DocuSign or Clio's e-signature. Confirm the offer reflects the negotiated comp, start date, classification (W-2 vs 1099), and any signing-bonus or relocation terms. Attach the countersigned PDF to the personnel file in NetDocuments — paper copies are not the system of record.

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  2. Capture the new-hire classification
    • Two answers gate the rest of the workflow. Role determines whether bar admission, CLE tracking, and malpractice carrier setup apply. Lateral status determines whether a prior-firm conflicts screen and ethical wall are needed under Rule 1.10 imputation.

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  3. Draft the employment and confidentiality agreements
    • Pull the employment agreement, NDA, and conflicts-of-interest acknowledgment from the firm's HotDocs templates. For attorneys, include the trust-account compliance addendum referencing Rule 1.15. For laterals, include the prior-client-screening acknowledgment.

2

Day 1 Orientation

  1. Welcome the new hire and introduce the team
    • Walk the new hire through the partners, the responsible practice-group lead, the firm administrator, and the legal-assistant pool. Cover firm history, current practice mix, and who escalates what.

  2. Collect I-9, W-4, and direct-deposit forms
    • I-9 must be completed within three business days of start — federal deadline, no flexibility. Verify Section 2 documents in person and retain copies in the personnel file. Forward W-4 and direct-deposit ACH info to the bookkeeper for payroll setup.

    Collects file
  3. Tour the office and assigned workspace
    • Cover the records room, conference rooms, mail drop, kitchen, and the after-hours alarm code. Issue building badge, office key, and parking pass. Note any restricted-access areas (e.g., financial records, sealed matter files).

3

IT and DMS Provisioning

  1. Provision firm email and Microsoft 365
    • Create the firm.com mailbox, add to the appropriate distribution lists (all-firm, practice group, support staff), and apply the firm's email signature template with bar disclaimer language. Enable archive retention per the records schedule.

  2. Grant NetDocuments and Clio access
    • Provision DMS access scoped to the new hire's practice group — laterals should not get firm-wide access until conflicts are cleared. Set up Clio with role-appropriate permissions: timekeepers see billing, support staff do not see the trust ledger.

  3. Configure laptop encryption, MFA, and VPN
    • BitLocker or FileVault on the laptop, MFA enrolled on Microsoft 365 and the DMS, and VPN profile installed for remote access. Rule 1.6(c) requires reasonable safeguards — an unencrypted lost laptop is a reportable breach in most states.

4

Conflicts, Ethics, and Confidentiality

  1. Run a conflicts check on the prior-firm matter list
    • Lateral hires bring imputed conflicts under Rule 1.10. Have the new attorney supply a redacted prior-matter list (clients, adverse parties, key witnesses) and run it against the firm's active and closed matters in Clio. Hits go to the managing partner before the start date — an ethical wall may be required, or the firm may need to decline a conflicting engagement.

  2. Walk through Rule 1.6 confidentiality and privilege handling
    • Cover what counts as client information, the no-personal-email rule, the no-discussing-matters-in-public-spaces rule, and the inadvertent-disclosure clawback procedure. Reference any prior incidents the firm has had — abstract policy lectures don't stick.

  3. Sign the conflicts and confidentiality acknowledgments
    • Counter-signed acknowledgments go in the personnel file. These are the documents the firm produces to the disciplinary counsel if a confidentiality complaint surfaces — missing signatures are how firms lose those defenses.

5

Mentorship and Practice-Area Training

  1. Assign a mentor attorney for the 90-day ramp
    • Pick a mentor outside the new hire's direct reporting line so the relationship is for questions the new hire wouldn't ask their supervising partner. Schedule a recurring 30-minute weekly meeting through the 90-day mark.

  2. Train on time-entry and pre-bill discipline
    • Cover contemporaneous time entry (same day, not Friday catch-up), narrative standards ("draft motion to dismiss re: standing" not "work on case"), and the pre-bill edit cycle. Verbose or generic narratives that go to the client unedited drive fee disputes — pre-bill review by the responsible attorney is non-optional.

  3. Walk through IOLTA and trust-accounting rules
    • Cover Rule 1.15: client funds in IOLTA only, never commingled with operating, no disbursement until the deposit clears (7-10 banking days), three-way reconciliation monthly. State bars get notified of any IOLTA overdraft — automatic referral to disciplinary counsel. Even support staff handling deposits need to know the rule.

6

Bar, CLE, and Malpractice Setup

  1. Verify bar admission and good standing
    • Pull a current good-standing certificate from each state bar where the attorney will practice. For multi-jurisdictional practice, confirm pro hac vice procedures for any state where the attorney is not admitted. File the certificate in the personnel record and re-pull annually.

  2. Add the attorney to the malpractice carrier declarations
    • Notify the malpractice carrier (ALPS, CNA, Hanover, etc.) of the new attorney and confirm prior-acts coverage for laterals. Coverage gaps from a lateral move are a standard malpractice fact pattern — get the carrier's confirmation in writing before the attorney handles a firm matter.

  3. Register the attorney in the CLE tracker
    • Add the attorney to the firm's CLE tracker with their state's annual hour requirement (commonly 12-15 hours, with separate ethics and sometimes diversity or mental-health hours). New admits in many states have a one-time bridge-the-gap requirement on a tighter deadline. Set the 60-day-before-deadline reminder.

7

30/60/90-Day Check-Ins

  1. Hold the 30-day partner check-in
    • Responsible partner meets with the new hire to confirm matter assignments are flowing, time-entry is contemporaneous, and there are no early friction points with assigned colleagues. This is the catch-it-early conversation — most onboarding failures are visible by Day 30.

  2. Review billable hours and realization at 60 days
    • Pull the new attorney's billable hours, realization rate, and any write-downs from Clio. For paralegals, pull billable hours and pre-bill quality flags. Material gaps versus target trigger a coaching conversation now — not at the 90-day review.

  3. Run the 90-day retention and performance review
    • Formal review covering matter performance, client feedback, peer feedback, and the new hire's view of the firm. The decision is continue / coach / part ways. Signed review goes to the personnel file.

    Collects list