Workflow Templates: Service Request Checklist

Verify user request authorization

Check for existing user account

Create or update user account in directory services

Assign appropriate permissions and groups

Send login credentials and instructions to user

Review software requirements and compatibility

Verify software licensing

Download or obtain software installation files

Install software on designated systems

Test software functionality and performance

Confirm hardware requirements and specifications

Check inventory for available hardware

Procure or allocate required hardware

Install and configure hardware components

Verify hardware performance and connectivity

Validate network access request and authorization

Determine appropriate network access level

Configure network settings and permissions

Test network connectivity and access

Document network access changes

Identify data and systems to be backed up

Verify backup storage availability

Schedule and perform backup operations

Validate backup integrity and completeness

Communicate backup status to stakeholders

Service Request Checklist