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Fair Housing Compliance Checklist
Fair Housing Training
Ensure all staff members have completed mandatory fair housing training
Provide ongoing fair housing training for employees at all levels
Keep records of all training sessions and attendees
Advertising and Marketing
Review all advertising materials to ensure they do not express an unlawful preference or limitation
Use the Equal Housing Opportunity logo and slogan in all advertisements
Avoid using selective media or locations that exclude certain groups of people
Tenant Screening and Selection
Implement a consistent, non-discriminatory screening process for all applicants
Do not inquire about an applicant's membership in a protected class
Keep detailed records of all communications and decisions regarding applications
Reasonable Accommodations and Modifications
Establish a clear policy for handling requests for reasonable accommodations and modifications
Train staff on the process of evaluating and granting reasonable accommodation requests
Document all requests for accommodations and modifications, as well as the responses
Property Policies and Procedures
Regularly review and update policies to ensure compliance with fair housing laws
Make sure all rules are applied uniformly to all tenants without discrimination
Provide written copies of all policies and procedures to tenants and applicants
Complaint Handling and Resolution
Develop a formal process for tenants to file complaints regarding fair housing issues
Train staff on how to properly handle and document fair housing complaints
Take immediate action to investigate and resolve complaints in a timely and fair manner
