Workflow Templates: Fair Housing Compliance Checklist

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Fair Housing Compliance Checklist

Fair Housing Training

Ensure all staff members have completed mandatory fair housing training

Provide ongoing fair housing training for employees at all levels

Keep records of all training sessions and attendees

Advertising and Marketing

Review all advertising materials to ensure they do not express an unlawful preference or limitation

Use the Equal Housing Opportunity logo and slogan in all advertisements

Avoid using selective media or locations that exclude certain groups of people

Tenant Screening and Selection

Implement a consistent, non-discriminatory screening process for all applicants

Do not inquire about an applicant's membership in a protected class

Keep detailed records of all communications and decisions regarding applications

Reasonable Accommodations and Modifications

Establish a clear policy for handling requests for reasonable accommodations and modifications

Train staff on the process of evaluating and granting reasonable accommodation requests

Document all requests for accommodations and modifications, as well as the responses

Property Policies and Procedures

Regularly review and update policies to ensure compliance with fair housing laws

Make sure all rules are applied uniformly to all tenants without discrimination

Provide written copies of all policies and procedures to tenants and applicants

Complaint Handling and Resolution

Develop a formal process for tenants to file complaints regarding fair housing issues

Train staff on how to properly handle and document fair housing complaints

Take immediate action to investigate and resolve complaints in a timely and fair manner

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