Social Media Marketing Checklist

Weekly cadence an e-commerce social and growth team runs across Meta, TikTok, and connected commerce surfaces — planning content, approving assets, publishing, engaging the community, and reviewing paid performance.

5 sections 22 steps Collects data
1

Weekly Content Planning

  1. Pull last week's top posts from Meta and TikTok
    • Export reach, saves, shares, and link-clicks for last week's posts from Meta Business Suite and TikTok Studio. Filter for organic only — paid amplification distorts what actually resonated. Note any post that drove abnormal add-to-cart traffic in Shopify or Triple Whale; that signal feeds the calendar.

  2. Draft the weekly content calendar with promo dates
    • Map posts against the Klaviyo email send schedule, any active site-wide promos, and Q4 / launch dates. Avoid stacking three product-push posts in a row — interleave UGC, education, and lifestyle. Confirm the calendar with the brand manager before briefs go out.

  3. Assign creators and copy owners per slot
  4. Confirm FTC disclosure language for influencer posts
    • Per the FTC Endorsement Guides, partnered creators must use #ad, "paid partnership," or the platform's built-in branded-content tag — not just "thanks to [brand]." Verify each scheduled creator post for the week has the disclosure in the contract and that the creator knows it's required before posting.

2

Asset Creation and Brand Review

  1. Brief the photographer on hero and lifestyle shots
    • Brief should include shot list, aspect ratios (9:16 for Reels and TikTok, 4:5 for in-feed, 1:1 for catalog), product SKUs, and any retailer / Amazon assets that need parallel formats. Soona briefs work well as a template even if the shoot is in-house.

  2. Draft post copy with UTMs and product handles
    • Use a consistent UTM scheme — utm_source=instagram, utm_medium=organic_social, utm_campaign={post-slug} — so GA4 and Triple Whale attribution doesn't fragment. Reference the Shopify product handle so shoppable tagging in step 'Tag products via Meta Shop and TikTok Shop' lines up.

  3. Review assets against the brand guide
    • Check color palette, logo usage, type scale, and any claim language against the substantiation file. Common rejection reasons: unsubstantiated "clinically proven" / "FDA approved" wording, off-brand color treatments, and missing trademark / ® on first reference.

    Collects list
  4. Send revision notes to the creator
    • Reference specific frames or copy lines and the brand-guide section being violated. Set a re-submit deadline that still allows the post to ship in this week's calendar — otherwise it slips to next week's batch.

  5. File approved assets in the shared library
    Collects file
3

Publishing and Platform Optimization

  1. Schedule posts in Later or Sprout for the week
    • Schedule against your audience's actual peak engagement windows from last quarter's analytics, not the platform's generic recommendation. Stagger Reels and Stories so the feed isn't dominated by one post type on the same day.

  2. Tag products via Meta Shop and TikTok Shop
    • Confirm each tagged SKU is in stock in the Shopify catalog feed before scheduling — out-of-stock products silently drop from shoppable posts and the post loses its commerce surface. Hide tags rather than removing the post if a SKU goes out mid-week.

  3. Cross-post Reels to TikTok and YouTube Shorts
    • Strip the TikTok watermark before re-uploading anywhere else — Instagram and YouTube both deprioritize watermarked content. Use a clean export from CapCut or the original master file. Adjust captions and hashtags per platform; copy-pasting hurts on all three.

  4. Verify catalog sync between Shopify and Meta
    • Open Commerce Manager and check the Diagnostics tab for disapproved items, missing GTINs, or policy flags. Disapprovals quietly accumulate and drag dynamic-product-ad performance. Re-submit any item with a fixable reason within the week.

4

Community Engagement and UGC

  1. Triage DMs and comments in the unified inbox
    • Use Gorgias, Sprout, or the native Meta inbox to sort by question / complaint / UGC mention. Set a 4-hour SLA for product questions during business hours — that response speed measurably moves add-to-cart on tagged posts.

  2. Reply to product questions within four hours
  3. Route negative reviews to the CX queue
    • Tag patterns by SKU and reason — sizing, quality, ship-time — so the merchandiser sees the same complaint across three posts and can flag a product issue. Don't argue in public threads; move to DM or email and resolve there.

  4. Request UGC rights with the branded hashtag
    • A like or repost is not a license. Use a tool like Pixlee, Yotpo Visual UGC, or a manual DM template that captures explicit written permission to use the content in organic and paid placements. Save the consent thread; ad platforms increasingly audit creator-rights claims.

5

Paid Performance and Reporting

  1. Review Meta and TikTok ROAS against weekly targets
    • Compare blended ROAS in Triple Whale or Northbeam against the platform-reported number — gaps over 30% usually mean attribution-window mismatch or iOS-tracking loss, not real performance. Look at MER alongside ROAS so the headline isn't misleading.

    Collects list
  2. Pause underperforming ad sets and creatives
    • Pause anything with seven-day spend over the per-creative test budget and ROAS below 60% of target. Don't kill new creatives in the learning phase (under 50 conversions); give them the full window before judging.

  3. Reallocate budget across top-performing campaigns
    • Scale winning ad sets by 20-30% per step, not 2x — Meta's delivery system reopens learning when you double a budget, which often tanks ROAS for 3-5 days. Refresh creatives on any ad set hitting frequency over 3.0.

  4. Compile the weekly report in Triple Whale or GA4
    • Capture organic reach, follower growth, top-three posts by engagement and by attributed revenue, paid spend, blended ROAS, MER, and CAC. One page, with last-week and four-week-trailing comparisons.

    Collects file
  5. Share recap with the marketing lead

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Sections 5
Steps 22
Category E-commerce
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