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Takeout and Delivery Service Checklist
Takeout Packaging
Ensure all containers are sturdy and leak-proof
Use eco-friendly packaging where possible
Label each container with the dish name and any allergen information
Order Accuracy
Double-check each item against the order before packaging
Include all necessary condiments, utensils, and napkins
Verify that special instructions have been followed correctly
Sanitation and Safety
Regularly sanitize surfaces where food is packaged
Employees must wash hands frequently and wear gloves
Implement contactless payment and pickup options
Delivery Protocols
Ensure drivers have insulated bags to keep food at the correct temperature
Provide drivers with hand sanitizer and masks
Create a system for drivers to communicate any delays or issues
Customer Communication
Send confirmation emails or texts once an order is received
Notify customers of the estimated pickup or delivery time
Offer a method for customers to provide feedback on their order
Marketing and Promotion
Update your website and social media with your takeout and delivery options
Offer promotions or discounts for takeout and delivery orders
Encourage customers to order directly through your platform