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Employee Performance Review Checklist
Job Knowledge and Skills
Demonstrates understanding of job responsibilities and duties.
Keeps up with industry trends and updates.
Effectively utilizes tools and technologies necessary for the role.
Shows proficiency in required technical skills.
Continuously seeks opportunities for learning and improvement.
Work Quality and Productivity
Delivers high-quality work consistently.
Meets or exceeds productivity targets.
Pays attention to detail to minimize errors.
Manages time efficiently to complete tasks on schedule.
Handles multiple tasks and projects effectively.
Communication and Teamwork
Communicates clearly and effectively with colleagues and clients.
Actively listens and provides constructive feedback.
Collaborates well with team members to achieve common goals.
Demonstrates respect and professionalism in interactions.
Contributes to a positive and inclusive work environment.
Customer Focus and Service
Understands customer needs and expectations.
Provides prompt and effective solutions to customer issues.
Maintains a high level of customer satisfaction.
Handles customer complaints professionally and empathetically.
Builds and maintains strong customer relationships.
Initiative and Problem-Solving
Proactively identifies opportunities for improvement.
Takes initiative to tackle challenges without being prompted.
Develops creative solutions to problems.
Demonstrates resourcefulness in overcoming obstacles.
Seeks feedback and acts on it to improve performance.
