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Tenant Offboarding Checklist
Notice of Intention to Vacate
Receive and document tenant's notice to vacate
Confirm the move-out date with the tenant
Provide tenant with move-out instructions and checklist
Move-Out Inspection
Schedule a pre-move-out inspection with the tenant
Document the property's condition and any damages
Inform tenant of any potential deductions from the security deposit
Final Paperwork and Financials
Prepare final statement of account for rent and other charges
Process the return of the security deposit, minus any deductions
Collect all keys, access cards, and parking passes
Property Turnover
Conduct thorough cleaning of the property
Complete any necessary repairs or maintenance
Update the property listing for re-marketing
Utilities and Services
Ensure the tenant has discontinued their utility services
Transfer utilities back to the property management's name
Notify service providers of change in occupancy
Tenant Records
Archive tenant's lease and related documents
Document the offboarding process and final property condition
Update tenant contact information for future references