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Employee Training Checklist
Onboarding Procedures
Set up new employee accounts and permissions
Provide an overview of company policies and procedures
Introduce team members and key contacts
Ensure completion of necessary HR documentation
Conduct initial training on internal communication tools
Security Awareness Training
Review company security policies and best practices
Conduct phishing awareness and prevention training
Implement multi-factor authentication setup
Provide training on secure password creation and management
Educate on the importance of regular software updates
Technical Skills Development
Train on operating system installation and configuration
Provide hands-on experience with network troubleshooting tools
Conduct workshops on common software used within the organization
Offer training sessions on virtualization and cloud services
Ensure familiarity with backup and disaster recovery procedures
Compliance and Legal Training
Review relevant industry regulations and compliance standards
Provide training on data protection and privacy laws
Ensure understanding of software licensing agreements
Conduct periodic compliance audits and reviews
Educate on the ethical use of company resources and data
Customer Service and Support Training
Introduce customer service protocols and best practices
Train on the use of helpdesk and ticketing systems
Provide strategies for effective communication with clients
Offer workshops on troubleshooting common technical issues
Ensure understanding of escalation procedures and policies