Start using this Workflow
Shipping Carrier Selection Checklist
Carrier Reliability
Research carrier's delivery success rate.
Check for customer reviews and testimonials.
Evaluate carrier's history of handling packages.
Assess carrier's dispute resolution processes.
Verify carrier's compliance with industry standards.
Cost Efficiency
Compare shipping rates across different carriers.
Identify any hidden fees or surcharges.
Evaluate discount options for bulk shipping.
Analyze cost-effectiveness for different package sizes.
Review cost implications for international shipping.
Service Coverage
Check carrier’s domestic delivery areas.
Verify carrier’s international shipping capabilities.
Assess carrier's coverage in rural or remote locations.
Ensure carrier provides tracking services.
Review carrier's service speed options (standard, express, overnight).
Customer Support
Evaluate the availability of customer support (24/7, business hours).
Test carrier's response time to inquiries.
Check for online resources and self-service options.
Assess availability of account managers or dedicated support.
Review carrier's support for handling lost or damaged packages.
Technology Integration
Verify compatibility with E-commerce platforms.
Check for availability of API integrations.
Evaluate user-friendliness of carrier's software.
Review tracking and notification systems.
Assess the carrier's data security measures.
