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Cross-Training Checklist
Front of House Operations
Greet and seat guests promptly
Take and relay food and beverage orders accurately
Handle guest complaints and resolve issues
Back of House Operations
Prepare ingredients according to recipes
Maintain cleanliness of kitchen and workstations
Ensure food safety and hygiene standards are met
Cash Handling Procedures
Process payments accurately through the POS system
Handle cash and credit card transactions securely
Perform end-of-day cash reconciliation
Health and Safety Protocols
Follow proper handwashing techniques
Use personal protective equipment as required
Report any safety hazards or incidents immediately
Customer Service Excellence
Provide personalized service to each guest
Respond to special requests and dietary needs
Ensure a clean and welcoming dining environment
