Legal Services Marketing Checklist

Quarterly marketing planning and execution workflow for a small-to-mid law firm. Covers brand positioning, website and SEO, content and thought leadership, networking, intake/CRM hygiene, and paid campaigns — with Rule 7.x advertising co...

1

Brand Positioning and Compliance

  1. Define the firm's practice-area positioning
    • Name the two or three practice areas the firm wants to be known for this quarter (e.g., plaintiff PI, immigration AOS, small-business transactional). Tie each to a target client profile and a referral source. Avoid claims of specialization unless your state bar permits the term — most states limit 'specialist' / 'expert' under Rule 7.4.

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  2. Review state Rule 7.x advertising rules
    • Pull the current version of your state's Rules of Professional Conduct 7.1 through 7.5. Note required disclaimers ('Attorney Advertising', prior-results disclaimer), prohibited terms ('best', 'guaranteed'), and any pre-approval/filing requirements (Florida, Texas, New York and others have specific submission rules). Some states impose a 30-day post-incident solicitation ban for PI matters.

  3. Update firm tagline and visual identity
    • Confirm the tagline avoids comparative or superlative claims. Refresh logo, color palette, and attorney headshot standards if more than 18 months stale. Headshots should match across website, LinkedIn, and Martindale/Avvo profiles.

  4. Confirm the firm needs a marketing refresh
    • Decide whether website, SEO, and ad assets need a full rebuild this quarter or routine maintenance only. A 'major refresh' triggers the website and SEO audit phase below; 'maintenance' skips to content and intake work.

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2

Website and SEO

  1. Audit the firm website on mobile and desktop
    • Run PageSpeed Insights and a mobile-usability scan. Confirm every attorney bio includes bar admissions, jurisdictions, and the required 'Attorney Advertising' / prior-results disclaimer. Broken contact forms are the most common bleed point — submit a test lead and confirm it lands in Lawmatics, Clio Grow, or whichever intake CRM the firm uses.

  2. Refresh practice-area landing pages
    • Each priority practice area gets a dedicated landing page with jurisdiction, fee structure (hourly / flat / contingency), and a clear CTA to schedule a consultation. Avoid testimonials in jurisdictions that prohibit them (e.g., Florida limits, Indiana restrictions).

  3. Update Google Business Profile and local citations
    • Verify NAP (name, address, phone) consistency across Google Business Profile, Avvo, Martindale-Hubbell, FindLaw, Justia, and the state bar directory. Inconsistent citations are the top cause of ranking loss in local pack results.

  4. Run a target-keyword SEO check
    • Use Ahrefs, SEMrush, or Moz to track ranking on jurisdiction-qualified queries (e.g., 'Austin contingency PI lawyer', 'Brooklyn EB-2 attorney'). Generic terms like 'best lawyer' rarely convert and may run afoul of Rule 7.1.

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3

Content and Thought Leadership

  1. Plan the quarterly editorial calendar
    • Map one substantive blog post per attorney per month tied to a priority practice area. Pull topics from recent client questions, recent appellate decisions in your jurisdiction, and pending legislation. Avoid 'legal advice' framing — keep posts informational with a clear no-attorney-client-relationship disclaimer.

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  2. Draft and publish blog posts
    • Each draft goes through partner review for legal accuracy and Rule 7.1 / 7.2 compliance before publication. Cite cases and statutes by full reporter or code citation. Add the firm's standard advertising disclaimer in the footer.

  3. Produce one long-form asset (whitepaper, CLE, or webinar)
    • Pick one: a downloadable whitepaper gated behind an intake form, a co-branded CLE with a local bar association, or a recorded webinar. Long-form drives referral-source mindshare in a way blog posts don't.

  4. Repurpose content for LinkedIn and email
    • Each long-form asset becomes 4-6 LinkedIn posts from the responsible attorney's personal profile (firm pages get poor reach) and one client/referral newsletter via Mailchimp or HubSpot.

4

Networking and Referral Development

  1. Identify the quarter's bar and CLE events
    • List state bar section meetings, county bar luncheons, and practice-area CLEs each attorney plans to attend. Tag events that double as CLE-credit opportunities so attendance also closes ethics or general hours.

  2. Schedule referral-source check-ins
    • Each partner books at least three coffees or calls with referral sources — co-counsel, opposing-side bar friends, CPAs, financial advisors, and prior-client champions. Track these in the firm CRM (Lawmatics, Clio Grow, or HubSpot) so they don't fall off the radar.

  3. Confirm pro bono and community sponsorships
    • Pick one pro bono engagement (legal aid, ABA Free Legal Answers) and one local sponsorship aligned with target client profile. Both build pipeline; pro bono hours also count toward Rule 6.1 aspirational goals.

5

Intake and Client Relationship

  1. Audit the intake-to-engagement funnel
    • Pull the last 90 days of leads from the intake CRM. Calculate lead → consult, consult → engagement, and source-to-engagement conversion. A common gotcha: intake bottlenecks at the conflict-check step because the intake specialist can't reach the responsible attorney within 48 hours.

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  2. Send post-matter feedback requests
    • Send a short survey to clients whose matters closed in the last quarter. Ask separately for a Google review only where the state bar permits solicited reviews and the matter outcome was positive. Do not script or pre-write reviews — that violates Rule 7.1 in every state.

  3. Refresh the referral and reactivation lists
    • Segment former clients into referral champions, dormant matters that may need a follow-up, and estate-planning/contract clients due for a periodic review. Confirm each contact is still solicitation-eligible under your state's Rule 7.3.

6

Paid Campaigns and Measurement

  1. Set quarterly ad spend by practice area
    • Allocate Google Ads and LinkedIn / Meta budget by practice area, weighted by case value and conversion rate from the prior quarter. PI and family law typically justify higher CPCs; transactional rarely does.

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  2. Submit ad copy for compliance review
    • Managing partner reviews every ad creative for Rule 7.1 (no false/misleading), Rule 7.2 (required 'Attorney Advertising' label and firm name), and any state-specific filing requirement. In Florida, ads must be filed with The Florida Bar within 20 days of first dissemination unless exempt.

  3. Launch email nurture for unsigned consults
    • A four-email sequence over 30 days for prospects who consulted but didn't sign. Reference the matter type loosely (no privileged facts), point to relevant content, and end with a fee-clarity note. Honor unsubscribes within one business day per CAN-SPAM.

  4. Sign off on quarterly marketing results
    • Managing partner reviews lead volume, conversion, cost-per-engagement, and source attribution against goals. Capture decisions for next quarter (continue, expand, cut) and a dated signature for the firm record.

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