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Order Processing Checklist
Order Reception
Receive order notification from sales platform
Verify order details and payment confirmation
Check for any special instructions or notes from the customer
Assign order to appropriate processing team
Update order status to 'Processing' in the system
Inventory Check
Verify product availability in the inventory
Reserve items for the order to prevent overselling
Update inventory levels to reflect reserved items
Notify procurement team if inventory levels are low
Confirm reserved items are ready for picking and packing
Order Fulfillment
Print order invoice and shipping labels
Pick items from the warehouse according to the order
Inspect items for quality and accuracy
Pack items securely for shipment
Attach shipping labels and necessary documentation
Shipping and Delivery
Schedule pickup with the shipping carrier
Hand over packed orders to the shipping carrier
Update order status to 'Shipped' in the system
Send shipping confirmation and tracking details to the customer
Monitor delivery status until order reaches the customer
Post-Delivery
Confirm delivery with the customer
Request feedback or review from the customer
Update order status to 'Completed' in the system
Handle any post-delivery issues or returns
Generate reports on order processing efficiency
